Maestría en Gestión Hospitalaria

Master's degree designed by a committee of experts made up of doctors and active professionals from a leading company in the field of Hospital Management. Their experience guarantees the suitability of the studies and the skills acquired, whether for entering the world of work or for professional improvement in the sector.

This team of experts, in addition to participating in the training program design committee, collaborates in the tutoring and delivery of the master's sessions.

Introduction to the administration of health institutions, general concepts

• Current context. Healthcare Models and Systems.
• Comparative analysis of Health Systems.
• Health Systems in the European Union, in OECD countries outside the EU.
• Health Systems in Latin America, Asia and Africa. Models of care for chronicity. Health and social services.
• The Spanish Health System. Structure, organization and operation of Health Services.
• Organization of Primary Care.
• The structure of Specialized Care: Hospital typology. Functional Units and Clinical Management Units.
• Emergency assistance networks.
• The health insurance sector.
• The pharmaceutical sector.
• The patient-centered healthcare organization.
• Health accreditation. Models and approaches in accreditation in the US and Europe.
• Patient accreditation standards.

Health Planning

• Concept and methods of Health Planning.
• Need, supply, demand and use of health services.
• Qualitative techniques in health planning Applied statistics.
• Strategic, tactical and operational management and planning.

Economics in Health Management

• Concepts of economic evaluation.
• Health economics.
• Criteria of effectiveness, efficiency, effectiveness, equity, performance, profitability.
• Economic evaluation applied to the health field.
• Types of economic evaluation analysis:
• Cost-minimization, cost-effectiveness, cost-benefit and cost-utility analysis.
• Financial management models in health institutions.

Regulations and Public Policies in Health

• The responsibility of health professionals. Rights and obligations.
• Relations with the pharmaceutical industry.
• Managerial responsibility.
• Patrimonial responsibility.
• The rights and obligations of patients in health systems

Degree Plan

• Design and implementation of projects with applied research and/or development components.
• Design and writing of high-level professional articles.
• Analysis of practical models for the development of the complex exam.

Management and People Management

• Leadership concept and associated skills; change management, meeting management, conflict management, time management and negotiation skills.
• Organizational communication: Formal and informal systems in communication and institutional structure.
• Legal and professional framework in which labor relations are developed in the health system.
• Prevention of occupational hazards.
• Occupational health and working conditions.
• Management of high-performance people and teams.
• Human resources management
• Typologies and modalities of employment contracts. Staff pick.
• Remuneration, professional career, variable productivity.

Information Management Systems for Clinical Administration

• Design, organization, implementation and exploitation of information systems in health management.
• The Hospital Morbidity Survey and other sources of information from the SNS.
• The Minimum Basic Data Set (MBDS).
• Clinical documentation. Data protection in the field of health.
• The Economic Information System (SIE). Concept and development.
• Indicators of health outcomes. Hospital population relationship indicators: hospital attendance. Indicators of healthcare activity. Hospitalization management. Balanced Scorecard.
• Medical device measurement systems.
• Patient classification systems.
• SPC/Case mix: Diagnosis Related Groups (DRGs),

Marketing Tactics and Strategy in Public and Private Health

• Clinical management units
• Governance models
• Process management
• Service design
• Quality of care
• Creativity and innovation
• Patient safety
• Health risks
• The patient, axis of the system
• Clinical care management
• Unconventional hospitalization
• Attention to chronicity

Health Technology, Media Strategy Graphic and Dynamic Dissemination

• Customer orientation. The patient as the center of the health system
• Integration of the health-social health system in society
• Health marketing strategies
• Communication and image of health services

Practical Workshops in Health Management and Administration

The student must put into practice the knowledge of a technical and/or management manager in the field of health direction and management.