Hospitality Management (Free Online Course With Diploma)
Alison Free Online Learning
10 - 15 hours
Full time, Part time
Earliest start date
* free course
Learn about the essential principles of hospitality management, the nature of hospitality, and concepts and skills required in the hospitality sector.
This Free Online Course Includes:
- 10-15 Hours of Learning
- CPD Accreditation
- Final Assessment
All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison Diploma is:
- Ideal for sharing with potential employers
- Include it in your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of Diplomas for completed Diploma courses:
- Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
- Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping.
- Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping.
Scholarships and Funding
As we are an online platform, we do not offer degrees or scholarships.
The hospitality sector generates hundreds of billions of dollars annually and is a key revenue generator in all modern economies. This sector is continually growing and employs millions of professionals worldwide. The course Diploma in Hospitality Management teaches you about the key skills required to work in hospitality management, and you will learn about the functions of different hotel departments. The course begins by introducing you to the nature of hospitality, such as the relationship between the hospitality sector and tourism, the various types of accommodation and the different types of hotel guests and meeting their requests.
Next, the course teaches you about hotel management and the organization of hotel departments, their functions and the roles involved. The course also covers food and beverage services and their relationship to other hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process, including topics like food safety, food contamination, and personal hygiene for catering practitioners. You will learn how to respond to kitchen accidents and the procedures that must be in place to ensure staff safety when working with different types of equipment or in the case of fire.
This course will be of great interest to hospitality professionals working in hotels, restaurants, or any other hospitality service operation. It will also be of great interest to any learner who would like to gain employment or progress in their career in the hospitality sector.
Characteristics of the Hospitality Industry
In this module, you will be given an insight into the characteristics of the hospitality industry. You will explore various topics such as key terms associated with hospitality to career prospects within the hospitality industry.
Introduction to the Accommodation Sector
This module focuses on accommodation and various types of rooms within the hospitality industry. You will learn how the rooms are rated and the different types of beds.
Introduction to Hotel Management
In this module, you will learn all you need to know about hotel management, from the organisational structure of a hotel to the functions of different hotel departments.
Hotel Front Office Operations
This module provides useful information on the hotel front office. You will learn about the day-to-day operations of the front of the house and the four steps of the guest cycle.
Hotel Housekeeping Department
This module teaches you about the housekeeping department and the various characteristics of this area. You will learn about different roles and the duties of key positions in this department as well as the room status codes.
Diploma in Hospitality Management - First Assessment
You must score 80% or more to pass this assessment.
Introduction to the Food and Beverage Sector
This module focuses on the food and beverage sector in a hotel. You will become knowledgeable about the different functions of the food and beverage departments as well as the key restaurant positions.
Food and Beverage Services
In this module, you will learn about various aspects of food and beverage services. You will learn about the five food groups and what is needed for a balanced diet. This module also teaches you about different menu types.
Restaurant Operations Planning
This module provides you with knowledge on a number of areas associated with restaurant planning. You will learn about the menu planning process as well as the steps involved in setting a table correctly.
Kitchen Design and Layout
This module teaches you the features of a well-planned kitchen. You will learn about the different types of kitchen equipment and how to manage personal hygiene in the kitchen.
Safe Food Handling in Food Service Operations
In this module, the main focus is on the observance of good hygiene codes and habits in relation to the food handling process, from initial food purchasing and storage through the preparation and cooking procedures to food service and finally disposal.
Preventing and Treating Accidents in Food Service Operations
This module covers the main types of accidents in the food service sector and the procedures and precautions that can be undertaken to minimize the effects. Fire safety and basic first aid procedures are also covered.
Diploma in Hospitality Management - Second Assessment
You must score 80% or more to pass this assessment.
What You Will Learn In This Free Course
- Explain the characteristics of the hospitality industry.
- Define the classification of hotel departments.
- Define the food and beverage departments of a hotel.
- Describe the different market segments and customer types.
- Explain the classification of the different modes of operation.
- State the objectives of a menu.
- Illustrate what is meant by kitchen layout and design.
- Explain proper food handling priorities.
- Describe the food preparation procedures.
- List the different types of restaurant workforce injuries and accidents.
- Explain health and safety procedures as applied to the hospitality sector.
Complete This CPD Accredited Course & Get Your Diploma!
Certify Your Skills
A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Alison Certification to your resume and stay ahead of the competition.
Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities.
Where ladles stir magical flavours into soups and chefs dish up satisfying recipes, that is the arena where Kitchen Managers wield their magic wand to organise kitchen staff and operations.
Soup Kitchen Coordinator
No man is an island, and our world increasingly needs the likes of Soup Kitchen Coordinators to exemplify losing oneself in the service of the hungry and the needy.
Waiters do not wait for the perfect moment to serve the customer, they take the moment and make it perfect for those for whom they wait. No wonder that they play a crucial role in the food & beverage and hospitality sector.
Restaurateurs are creative entrepreneurs who excel at spotting trends and building a unique culinary brands. They steer the everyday chaos and drama of a restaurant towards fitting profitability and reputation. They serve as the heroic backbone of their restaurant.