Diploma in Business Communication Skills
Online
DURATION
10 up to 15 Hours
LANGUAGES
English
PACE
Full time, Part time
APPLICATION DEADLINE
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EARLIEST START DATE
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TUITION FEES
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STUDY FORMAT
Distance Learning
* free course
Introduction
Learn effective cross-cultural and business communication skills for the workplace with this free online course. This free online business communication skills course will teach you how to enhance your business writing techniques and improve your interpersonal and presentation abilities. Good communication helps in the development of good relationships with colleagues and customers and enables organisations to function much more effectively. This course will ensure that you pick up strong communication skills making you a valuable member of any team.
This Free Online Course Includes:
- 10-15 Hours of Learning
- CPD Accreditation
- Final Assessment
Alison Certificates
All Alison courses are free to enrol study and complete. To complete this Certificate course and become an Alison Graduate, you must achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you can acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison certificate is:
- Ideal for sharing with potential employers
- Great for your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of certificates for completed certificate courses:
- Digital certificate: a downloadable certificate in PDF format immediately available to you when you complete your purchase.
- certificate: a physical version of your officially branded and security-marked certificate, posted to you with FREE shipping.
- Framed certificate: a physical version of your officially branded and security-marked certificate in a stylish frame, posted to you with FREE shipping.
Complete This CPD Accredited Course & Get Your Certificate!
Certify Your Skills
A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned
Stand Out From The Crowd
Add your Alison Certification to your resumé and stay ahead of the competition
Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities
Gallery
Curriculum
This course will first discuss the rules that govern written language. You will study the legal implications of business writing, the importance of writing preparation, and the essential elements of a business letter, including its three basic layouts. You will then study the structure of reports, as well as learn how to evaluate and organize the necessary material. The course will cover the subject of groups and teams, the basic principles of organizational communication, and the process of leader development. You will also look into the importance of group discussions.
You will then study the process of planning a speech. The course will teach you important techniques for improving your confidence and overcoming common obstacles in public speaking. You will learn about the concept of common cultural characteristics, how to prepare for an international assignment and the importance of inter/cross-cultural communication. The course will also discuss potential conflicts in cross-cultural communication, as well as different methods for minimizing these conflicts to overcome cultural barriers.
Effective communication can help promote a good working relationship in an organization, consequently improving the morale and efficiency of everyone from the management to the staff. This Diploma in Business Communication Skills online course will not only develop your communication and presentation skills but also your business writing skills. You will also gain a better understanding of the concept of cross-cultural communication and its importance in the modern globalized workplace. So why wait? Check out the course now, and start enhancing your business communication skills today.
- Module 1: Business Communication - Introduction to Business Writing
- Module 2: Business Communication - Writing Business Letters
- Module 3: Business Communication - Report Writing
- Module 4: Introduction to Groups and Teams
- Module 5: Managing Successful Team Meetings
- Module 6: Group Discussions
- Module 7: Diploma in Business Communication Skills - First Assessment
- Module 8: Business Presentations - Preparing the Presentation
- Module 9: Business Presentations - Best Practices
- Module 10: Introduction to Cross-Cultural Communication Skills
- Module 11: Developing Cross-Cultural Communication Skills
- Module 12: Diploma in Business Communication Skills - Second Assessment
- Module 13: Course Assessment
Program Outcome
What You Will Learn In This Free Course
- List and describe the rules that govern written language.
- Describe essential elements of a business document.
- Describe how to prepare for and conduct business meetings.
- Define and produce successful teamwork.
- Describe the steps in the process of planning a presentation.
- Overcome common obstacles experienced in public speaking.
Knowledge & Skills You Will Learn
- Business Communication
- Communication Skills
- Business Writing
- Presentation Skills
- Report Writing