Administrative Assistant Training (Free Online Course With Certificate)

Train as an administrative assistant in this free online administration course that explains how to organise an office.

One of the most crucial roles in every firm is that of the administrative assistant. This course teaches you all you need to know to start a career in this field. We explain how to act and behave before or after being hired and lay out the daily duties of an administrative assistant. We then cover telephone etiquette and basic filing techniques before showing you how to organise meetings and conferences and use office machinery properly.

What You Will Learn In This Free Course

• Describe the role of an administrative assistant
• Discuss the day-to-day activities of an administrative assistant
• Outline some basic telephone and voicemail etiquette
• Explain how to organise an annual shareholders' meeting to elect directors
• Distinguish between the ‘decimal’ and ‘group name’ filing systems
• State how to use essential office equipment such as telephones, computers, fax machines and so on