This CRM and Data course offers a deep dive into CRM tools and their role in data management. Gain essential skills to optimize customer interactions and make strategic business decisions. Embark on a journey from CRM fundamentals to advanced data-driven insights.

With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation.

The GBSB Global Online MBA with Customer Experience in Digital Environment Track is a fully accredited and internationally recognized master’s degree, highly valued by recruiters worldwide. Our program, ranked 20th globally by QS Top MBA (2023) and listed among the best business schools in Spain by Forbes, offers the flexibility and customization needed for busy professionals. Updated in 2024, it features innovative courses in customer experience, including Innovation and Brand Building, Consumer Behavior and User Experience (UX), and Neuromarketing, making it one of the most pioneering and accessible MBA programs in Europe.

The remote BTS NRC or BTS NDRC aims to train salespeople and sales managers. You will thus be trained in the management of the customer relationship in a global way but also in prospecting techniques with a view to increasing the turnover of your company. In direct contact with customers as well as on digital channels, the salesperson forges a close and lasting relationship with their customers by implementing tailored solutions that fully meet their needs. Focused on customer relations, the BTS Negotiation and Digitization of Customer Relations will allow you to be efficient in negotiation and sales in direct contact with the customer, in particular for canvassing.

A Free Online Course On Developing Quality Customer Service Skills - With Certificate.

Focus on leadership strategies for delivering exceptional customer service. This course prepares students to lead customer service teams effectively.

London School of Business and Finance is proud to offer an internationally recognised online Global MBA Sales Management programme awarded by the London School of Business and Finance (Malta) to the most ambitious students worldwide. You will attain premier leadership and management skills through a selection of 5  specialisations, allowing you to tailor your course to suit your professional goals.

Certificate in Airport Management and Customer Care is an ideal program for students to make a career in the aviation industry. This course familiarizes you with the basic protocols of airport management and

This course aims to develop the knowledge, skills and behaviours of those engaged in the customer service interface by putting customers at the core and using customer service concepts and methods as actionable strategies for improving organisational and practitioner delivery in context to achieve service excellence. It also provides a blueprint for effective personal development into the role of a customer service manager.

The Master of Science in Customer Experience Management is a 30-credit program covering a broad spectrum of skills that help graduates develop the acumen necessary to lead the customer experience management function within any organization. Whether your background lies in CX, UX, CS or PX, you know that today’s customer experience management leaders must not only possess the technical skills to deliver on the expectations of customers across multiple channels but also the acumen to engage both leadership and employees in a concerted effort to do so.

For team manager, team leaders and supervisors who want to grow in their position. Combine learning and work through this flexible training during an educational year within your own working environment with a recognized MBO 4 middle management diploma as a reward.

Learn about contract management and business relationships in a course backed by the UK government & World Commerce & Contracting.

The Bachelor of Science degree in Funeral Service Management has course offerings in funeral service-related topics. The bachelor degree allows ABFSE funeral service associate degree graduates who have passed both National Board Exams (NBE) or is a licensed Funeral Director/Embalmer to enroll in the program.

This qualification enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.

With the Retail Management and Digital Customer Experience diploma course you will learn the foundations of the retail business, and its transformation in the 21st Century.