The Manager: Management and Leadership Development Programme - CPD Certified & IAO Accredited

John Academy

Program Description

The Manager: Management and Leadership Development Programme - CPD Certified & IAO Accredited

John Academy

Who is the course for?

  • Managers and team leaders of any organization or institution.
  • People who are aspiring to become a good leader and manager.

Entry Requirement:

  • This course is available to all learners, from all academic backgrounds.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Manager Management and Leadership Development Course is a useful qualification to possess, and would be beneficial for the following careers:

  • Businessmen
  • Chief Executive
  • Department Head
  • Supervisor
  • Team Leader.

COURSE CURRICULUM

Management and Leadership Development

Module One: Getting Started

  • Workshop Objectives

Module Two: Grooming a New Manager

  • Set Specific Goals
  • Authority (What They Can and Can’t Do)
  • Create a Shared Vision
  • The More They Learn, the More Responsibility They Get
  • Case Study

Module Three: Coaching and Mentoring (I)

  • Writing Performance Reviews
  • Provide Clear and Timely Feedback
  • Praise in Public, Criticize in Private
  • Make Sure Your Door is Always Open
  • Case Study

Module Four: Coaching and Mentoring (II)

  • Offer Advice, Not the Solution
  • Create a Supportive Environment
  • Build Ownership360 Degree Feedback
  • Case Study

Module Five: Measuring Performance

  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated
  • Case Study

Module Six: Motivating Managers

  • Provide the Needed Resources
  • Bonuses and Incentives
  • Give Credit for Good Work
  • Keep Them Challenged
  • Case Study

Module Seven: Signs of Poor Management

  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth
  • Case Study

Module Eight: Trust Your Team of Managers

  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify
  • Case Study

Module Nine: When an Employee Complains About Their Manager

  • Keep the Information Confidential
  • Gather Information from Both Sides
  • Coach or Delegate the Solution
  • Follow-up with the Manager or Employee
  • Case Study

Module Ten: When Do You Step In?

  • Unsafe or Dangerous Events
  • Legal Ramifications
  • Severe Financial Costs
  • Repeated Failures after Coaching Has Occurred
  • Case Study

Module Eleven: Remember These Basic Qualities

  • Express Confidence in Their Abilities
  • Practice What You Preach
  • Have an Open Door
  • Their Success is Your Success
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise

Business Management

  • Designing Your Organizational Structure
  • Introduction to Operations Management
  • Understanding Financial Terms
  • Getting the Right People in Place
  • Getting Your Product Together
  • Building a Corporate Brand
  • Marketing Your Product
  • Selling Your Product
  • Planning for the Future
  • Goal Setting and Goal Getting
  • Succession Planning 101
  • Managing Your Money
  • Ethics 101
  • Building a Strong Customer Care Team
  • Training Employees for Success
  • Leadership Essentials

Business Leadership

  • About the Learning Organization
  • Achieving Personal Mastery
  • Analyzing Our Mental Models
  • Achieving a Shared Vision
  • Team Learning
  • Systems Thinking
  • Five Practices
  • Building Trust
  • Managing Change
  • Managers vs. Leaders
  • Influence Strategies
  • Managing Relationships
  • Strategic Planning
  • Doing Delegation Right
  • Criteria for Useful Feedback
  • Feedback Techniques
  • Mastering Your Body Language
  • Meeting Management
  • Pumping up a Presentation

Employee Accountability

  • Defining Accountability
  • Creating an Accountable Organization
  • Setting Goals and Expectations
  • Doing Delegation Right
  • Offering Feedback

Activities

  • The Manager: Management and Leadership Development Programme- Activities
This school offers programs in:
  • English
John Academy

Last updated June 8, 2018
Duration & Price
This course is Online
Start Date
Start date
Open Enrollment
Duration
Duration
Part time
Full time
Price
Price
10 GBP
Information
Deadline
Locations
United Kingdom - London, England
Start date : Open Enrollment
Application deadline Request Info
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Dates
Open Enrollment
United Kingdom - London, England
Application deadline Request Info
End date Request Info