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Online Summer Courses in Service Design 2022

Summer courses allow students to take classes and earn academic credit hours during the summertime, when most students are on break. Many schools offer seasonal courses to help students move through their educational programs faster and to gain important skills and knowledge.Service design is a field concerned with creating and developing better customer service experiences. It involves everything… Read more

Summer courses allow students to take classes and earn academic credit hours during the summertime, when most students are on break. Many schools offer seasonal courses to help students move through their educational programs faster and to gain important skills and knowledge.

Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Online Summer course in Service Design

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IED – Istituto Europeo di Design Barcelona
Barcelona, Spain

Every day we are active users of different kinds of services from the very second we wake up to the second we fall asleep: when we go to the office, to school, to the supermar ... +

Every day we are active users of different kinds of services from the very second we wake up to the second we fall asleep: when we go to the office, to school, to the supermarket, or even to a hospital. Very often, we have to face the fact that these services have not been designed keeping in mind the user: you! Service Design is an established and successful innovation methodology that helps generate exciting and meaningful experiences for people, like you. -
Summer courses
Part-time
2 weeks
English
Jul 2022
Online
 
Copenhagen Institute of Interaction Design
San José, Costa Rica +2 More

Learn the process and methods to uncover people’s needs, opinions, and behaviors, and apply them to drive the development of successful products and services. People-centered ... +

Learn the process and methods to uncover people’s needs, opinions, and behaviors, and apply them to drive the development of successful products and services. People-centered research provides the hands-on skills to help you understand people’s opinions, behaviors, expectations, and goals for using a product or service, and how to apply these skills with empathy, honesty, and pragmatism. -
Summer courses
Full-time
5 days
English
Online
 
Copenhagen Institute of Interaction Design
Copenhagen, Denmark

We live in uncertain times. The favorable climate that humanity has known is rapidly changing, with far-reaching implications for human behavior and health. It’s increasingly ... +

We live in uncertain times. The favorable climate that humanity has known is rapidly changing, with far-reaching implications for human behavior and health. It’s increasingly critical to build preparedness for direct – and indirect – climate impacts and to welcome uncertainty into the design process. How do we explore and imagine possible pathways to increase our resilience and capacity to adapt? This workshop will explore these questions and help build an understanding of the trajectories, impacts, and influences of climate change. -
Summer courses
Full-time
5 days
English
Online