Speaking is a function that human beings perform every day, but nevertheless it is important to keep in mind that speaking is not the same as communicating. You can be talking for hours and not communicate anything (or even the opposite of what you are trying to say), and you can also communicate more with a single gesture without saying a word.
Learning to communicate is a basic tool for professional development, even professionals with technical profiles need to communicate the work they are developing and their projects. Even more so if what you want is to achieve positions of responsibility both in political representation and in management cabinets.
This course aims to provide the keys so that participants know how to communicate well in their professional field, as well as provide the necessary tools to serve as spokespersons for public organizations.
The course is carried out in its entirety virtually through the Campus of Instituto Universitario de Investigación Ortega y Gasset .
One class per week is taught in streaming (four classes in total), each session lasting between 60 and 90 minutes, where in addition to the theoretical content there will be an open dialogue with the teacher.
In this class the teacher will also provide the guidelines for carrying out practical exercises at home related to each of the theoretical blocks and which will be delivered on the virtual campus. Each student will receive personalized feedback on their practice (which will be confidential), as well as general recommendations that the teacher will make at the beginning of the next session.
All streaming sessions will be recorded and made available to participants in case someone cannot connect live or wants to review the content again.
The program will take place according to the following calendar and thematic contents:
Week 1. Communication.
Theoretical session in streaming: April 23 at 10:00 p.m. (Madrid time)
- Why is good communication important?
- Characteristics that a good communicator must have
- How our brain works
- Discourse construction
- What, how, where, when, why
- The value of stories
- The art of storytelling: Story telling
- The Sultan's answer
- The metalanguage
- The originality
Week 2. Personal preparation and interviews
Theoretical session in streaming: April 30 at 10:00 p.m. (Madrid time)
- How to prepare our voice?
- Good breath
- Locker room
- Fears, what are we afraid of when we speak in public?
- Adapting the message to the audiences
- Tricks to exercise memory
- Daily press and magazines
Week 3. Non-verbal language and press conferences
Theoretical session in streaming: May 7 at 10:00 p.m. (Madrid time)
- How many percent do we communicate without words
- The face and its gestures
- Open attitudes and closed attitudes
- Movement of the arms and legs
- When we stand
- Arm and leg position when we are sitting
- In meetings or interviews, the importance of distance and closeness
The press conferences
- Preparation of the Press Conference
- Exposure to questions
- The tough questions
- The subsequent follow-up
Week 4. Communication crisis management in public organizations
Theoretical session in streaming: May 14 at 10:00 p.m. (Madrid time)
- Preparation of the spokesperson (s)
- Agree on the message
- Presentation to the media
- Offer multiple headlines and why
- Exposure to questions
- Be prepared not to shy away from tough questions
- The stress of not knowing answers
- The importance of timely information
The deadline to register ends on April 21. The beginning of the course is conditional on reaching a minimum number of participants (otherwise the payment will be returned).
Interested persons must complete their registration through the Admission Application form that appears a few lines below, and pay the cost of registration through the button that appears below "Payment gateway". Once the enrollment is completed, they will receive before the start of the course a username and password to access the course content and videoconferences.
- IUIOG students and former students: € 120
- General public: € 220
People who complete the course will receive by email a certificate of participation from Instituto Universitario de Investigación Ortega y Gasset
About the School
El Instituto Universitario de Investigación Ortega y Gasset, IUIOG, es un centro de excelencia en posgrado adscrito a la Universidad Complutense de Madrid. Especializado desde hace más de 30 años en e ... Read More