Professional Program Certificate in Soft Skills (Rochester Institute of Technology)

General

Read more about this program on the school's website

Program Description

Learn essential soft skills employers’ value most, from communication fundamentals and teamwork to advancing critical thinking.

Soft skills are today's power skills. They are a blend of interpersonal, communication and social intelligence skills that are in high demand across all industries and jobs.

In this Professional Certificate program, you will learn the essential soft skills employers value most, from communication fundamentals and teamwork to advancing critical thinking.

A strong foundation of communication skills, planning, leadership, teamwork, attention to detail, and critical thinking are critical to success in the workplace. Together, these skills will help you build relationships and improve productivity with internal and external clients.

In this program, you will focus on:

  • Active listening, written and verbal communication in the workplace.
  • Leading, and working well with team members and peers.
  • Best practices for performing a strategic analysis of a problem in the workplace.
  • Crafting a message tailored to a particular audience.
  • Practical guidelines for speaking in front of groups successfully.
  • How to use visual elements to elevate your presentations.

By earning the Soft Skills Professional Certificate, you will be able to showcase skills that are a game-changer for career growth.

The courses in this program may be audited for free. This program also allows learners the opportunity to earn a verified Soft Skills Professional Certificate upon successful completion of all the courses. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners who wish to pursue this Professional Certificate.

Job Outlook

  • U.S. employers are facing a major gap in employee preparedness in soft skills, which account for approximately 1/3 of skills requested in all U.S. job postings. (Source: EAB, Tackling the ‘Soft’ Skills Gap, 2016).
  • Writing, communication, and organizational skills are scarce, and in-demand across nearly every occupation, even in technical fields. (Source: Burning Glass Technologies, The Human Factor, 2015).
  • The soft skills that matter most to employers are oral communication skills, teamwork, decision-making, and critical thinking. (Source: EAB, Soft Skills That Matter to Most Employers, 2016).

What You'll Learn

  • Enhance and tailor written, verbal and non-verbal communication to various workplace audiences, including managers, teammates, and clients.
  • Improve critical thinking and listening skills to respond to the needs of various constituents in workplace settings.
  • Tools and strategies for engaging in successful business interactions.
  • How to incorporate best practices for presentations, including how to use visuals to enhance your storytelling.

Learn more about Professional Certificate Programs

Created by leading companies and top universities, Professional Certificate programs are a series of in-demand courses designed to develop the critical skills needed for today’s top jobs.

Courses in the Professional Certificate Program

  • Business Communication
  • Teamwork & Collaboration
  • Critical Thinking & Problem Solving
  • Storytelling in the Workplace
  • Public Speaking
  • Visual Presentation

Further Information

  • Average Length: 3 weeks per course
  • Effort: 4-6 hours per week, per course
  • Number Of Courses: 6 Courses in Program
  • Subject: Communication
  • Institution: Rochester Institute of Technology
  • Languages: English
  • Video Transcripts: English
  • Price (USD): Originally $294 USD, now $264.60 USD for the entire program. You save $29.40 USD.
Last updated Sep 2019

About the School

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Founded by Harvard University and MIT in 2012, edX is an online learning destination and MOOC provider, offering high-quality courses from the world’s best universities and institutions to learners everywhere. With more than 90 global partners, we are proud to count the world’s leading universities, nonprofits, and institutions as our members. EdX university members top the QS World University Rankings® with our founders receiving the top honors, and edX partner institutions ranking highly on the full list. Read less