Online Quality Management Diploma

CMI Communications & Management Institute

Program Description

Online Quality Management Diploma

CMI Communications & Management Institute

The Online Diploma in Quality Management course is an internationally recognised qualification and is the only chartered qualification of its kind offered in the United Kingdom. The course is delivered through online learning and offers you the latest knowledge and skills to plan and manage the quality management function of an organisation.

Suitable for professionals working in services or product sectors through the UK, London, Birmingham and other major cities. Past students have come from health, pharma, production plant sectors and related areas.

The Online Diploma in Quality Management course is recognised by Ofqual to level 5 in England. You will learn how to best optimise quality in the context of different types of organisations and structures. If you wish to attain a recognised chartered qualification. then this course is for you.

The newest feature of this course is Live Online classes and precorded classes. Live Online classes allow you to interact and ask questions while listening to your lecturer deliver their class live online. If you are unable to make the session, all live classes are recorded for revision and playback purposes.

Typically, students come from a range of diverse backgrounds, some aspire to work as quality managers and others work in disciplines that engage with, or support the quality function.

Course Aims

The focus of quality management is to ensure that organisations have the capability to meet consistently the needs of their customers and stakeholders. This breaks down into two main areas of activity:

To act as the ‘conscience’ of the organisation, providing confidence to the organisation, its customers, regulators and other stakeholders To act as a mentor and coach at all levels of the organisation by helping those within the organisation and its supply chain to improve.

You will learn ISO 9000 requirements and standards. By examining ISO standards, it will explain the methodology of quality improvement, in particular the various tools and techniques for analysis. Learning about ISO 9001 sets out the requirements of a quality management system, ISO 9000 covers the basic concepts and language, ISO 9004 focuses on how to make a quality management system more efficient and effective, ISO 19011 - sets out guidance on internal and external audits of how its quality management system is working.

Other important areas covered on the course includes different types of quality management systems, improvement and change management, process management, auditing and quality tools.

If you wish to work in quality monitoring and control, you will learn the importance of correct tests and recording of results, and the value of data management and prevention. You will learn that quality control is not just about finding problems, but is about putting measures in place so issues do not occur again. Your knowledge and understanding will greatly improve on areas such as audits, quality management systems, quality gurus, quality circles, KPI's, and quality costs.

Key Facts

Aspiring quality professionals in all sectors of industry and public service are now studying for the Chartered Quality Institute’s Diploma in Quality Management To address this need on a nationwide basis, CMI offers a flexible way for you to study by classroom learning or by online learning. The CQI Diploma comprises nine modules which address the key requirements of quality management . Students who achieve the CQI Diploma in Quality gain the right to use the designated letters DipQ and satisfy the academic requirements for CQI membership. The Diploma is not necessarily an end in itself, as there are progression opportunities to higher programmes.

  • Award: Diploma in Quality Management
  • Award Body: Chartered Quality Institute - CQI
  • Level: Ofqual Level 5 UK

Quality Management Jobs & Careers

There are numerous opportunities available to graduates of this prestigous qualifications, Typical job positions available are : Quality Manager, Quality Assurance Manager, Quality Control, Business Systems Manager, Senior Quality Manager, Quality Management Specialist/Consultant, Health & Safety/Environmental Manager.

Upon successfull completion, you will be eligible to apply for membership as a chartered quality professional with CQI.


The minimum age for registration for this programme is 21. There are no specific entry requirements. although it is recommended that applicants have 1 -2 year quality management experience . It is encouraged that applicants work in quality or a related area but this is not mandatory.

Distance Online Learning Course - £ 2,740.00 + (CQI Fees of £647 Stg Paid DIrectly)

Mode: Distance Duration: 11 Months Start: TBC - February 2016

The CMI fee is payable in advance of course commencement and excludes CQI exam and registration fees which is paid direct to CQI. Please note places are limited and online booking must be submitted by the deadline date.


To begin studying for a CQI qualification you will need to enrol with CMI. CQI Exam enrollment fees are extra. All students doing the CQi Diploma will need to pay the fees below direct to CQI in addition to the CMI course fee.

Exam Enrollment

  • CQI Fees Joining Fee £32
  • £110 Annual Membership
  • 8 Unit Enrollments x £60 each = £480
  • 1 x Business Research Unit = £85
  • Total Fees: £687

Class Schedule 2015/2016

  • Start date: February 2016
This school offers programs in:
  • English

Last updated February 25, 2016
Duration & Price
This course is Online
Start Date
Start date
January 2017, May 2017, August 2017
11 - 16 months
Part time
2,740 GBP
Start date January 2017, May 2017, August 2017
Ireland Dublin
Application deadline Request Info
End date Request Info
United Kingdom London, London, Greater London, London, England
Application deadline Request Info
End date Request Info
Duration 11 - 16 months
Price 2,740 GBP
£ 2,740.00 + CQI Fees of £687 Stg Paid Directly