The Master of Arts in Human Service Administration degree program provides graduates with skills and expertise in the areas of leadership, management and direct quality service delivery to others. It addresses the needs of students interested in pursuing supervisory and management roles in agencies that provide social services to a wide variety of clients. These organizations could include non-profits, for-profit services and government agencies. A combination of knowledge and skills in both management and human development provides a strong framework for understanding such administrative roles.

The Human Services Administration graduate program is designed to enable students to:

  • Acquire a core of knowledge related to effective leadership positions within human services agencies.
  • Develop organizational and managerial skills necessary for competent administration.
  • Integrate a theoretical orientation with practical competency in the realm of human relations.
  • Assume positions of an administrative nature in various health care agencies.


*INTERNATIONAL STUDENTS: In addition to the base program curriculum listed below, international students attending face-to-face classes on the CUC campus are required to take the Seminar in Higher Education, a 3-credit course.

Introduction to the Human Service Profession

Students are provided with an understanding of the nature of the profession of human services from the origins of the field to present challenges and approaches. Students develop an identity with the profession through membership in a human service organization and are exposed to the many parts of the multidisciplinary field of Human Services.

Human Service Systems

The curriculum in this course covers the knowledge and theory of the interaction of human systems including the following: individual, interpersonal, group, family, organizational, community, and societal.

Values, Attitudes and Ethics

Examination of personally held values, attitudes and ethics and the various ways they can impact work with others to promote understanding of human service ethics and their application to practice for a variety of human service fields and activities. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Information, Planning and Evaluation in Human Services

Students are introduced to the philosophical and theoretical approaches to information management, information literacy and research in the field of human services. Students will use the knowledge, theory and skills in systematic analysis of service needs, strategies, services, interventions and evaluation of service outcomes. Prerequisite: HMS 6000 Introduction to Human Service Profession.

Intervention and Direct Services

Knowledge and skill development in aspects of direct service delivery, self-awareness, professional identity and appropriate interventions for working with clients involved in various human services programs. Prerequisite: Introduction to Human Service Profession.

Internship: Human Service Administration

Supervised experience (300 clock hours) in a human service agency or organization. Site to be approved by Concordia prior to the semester.

Students interested in registering for program electives will work with their advisor and department faculty.

Electives (15 hours)

Individually designed program (5 courses) in consultation with an advisor; students may choose appropriate courses in business, management, marketing, and grant writing.

Suggested Electives

  • ACC 6500 – Financial Management of Not-for-Profit Organizations
  • GME 6300 – Introductions to Grants
  • HAL 6100 – Healthcare Systems I
  • HAL 6150 – Healthcare Systems II
  • HAL 6400 – Healthcare Finance and Economics
  • HAL 6500 – Public Policy in Healthcare
  • MGT 6100 -- Operations Management
  • MGT 6200 – Global Management and Organizational Behavior
  • MGT 6500 – Fund Development and Management
  • MGT 6510 – Management of Human Resources
  • MGT 6520 – Managers and the Legal Environment
  • MGT 6530 – Introduction to Not-for-Profit Organizations
  • MGT 6540 - Based Governance and Management of Volunteers
  • MKT 6100 – Marketing Design and Strategy
  • MKT 6500 - Communications and Public Relations in a Not-for-Profit Organization

*Courses may not be available every semester. Contact your advisor for elective registration.

** If students are interested in other electives they can request the permission of their advisor.

Capstone Experience

Project or research paper and presentation that applies to the student’s special interest in human service administration. The subject of the paper and presentation needs to be approved by the program leader. Capstone is due during the internship where the student will provide both the paper and presentation.

Program Length

33 credits*, 24 months

Program taught in:

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Last updated October 12, 2018
This course is Online
Start Date
Jan 2020
24 months
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International Students deadline. January 9th, 2019: Domestic Students deadline.
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Jan 2020

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International Students deadline. January 9th, 2019: Domestic Students deadline.
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