The Royal Roads approach to conflict analysis and management is unique in that it reflects the full spectrum from interpersonal to international conflict. We view conflict as neither good nor bad, but as a necessary element of all relationships. Conflict exists everywhere and opportunities exist to work with it, change it, and utilize it.
Our program focuses on both the theory and understanding of the effects of conflict. We provide you with the skills to work with conflict, and we help you create self-awareness of what your role is within that system of conflict and how you can have an impact to make a difference. You will be introduced to a wide range of skills – facilitation, negotiation, mediation, and others – and learn to appreciate the strengths and limitations.
The MA in Conflict Analysis and Management is a two-year, interdisciplinary graduate program that provides students with foundations to identify, analyze, and manage intra-group and multi-party conflict in a variety of organizational contexts, including domestic, intercultural, and international environments. To accomplish this, the program stresses a holistic, systemic, cross-cultural approach to conflict analysis and management. Students are exposed to a diverse range of relevant practical skills as well as contemporary and innovative, applied research, empowering them to become critical, reflective practitioners that contribute to the expanding field and profession of conflict management.
A one-year Graduate Diploma in Conflict and Analysis Management is also offered.
The majority of this program is experienced through online learning. Online courses enable you to meet the demands of work and family while studying. Using our web-based learning platform, you will access your reading materials, complete individual and group assignments, and engage with the rest of your classmates and instructors; online from anywhere. Each online course will be nine weeks in length, with a two-week break between courses.
During the course of your two-year program, you will attend two, two-week on-campus residencies. Here you’ll interact face-to-face with your instructors, cohort and team. You’ll have set class hours as well as homework and meetings outside of class hours, making this an intensive and rewarding time.
During the first year of study, all students will take the same set of courses. During the second year, students can select from the following options:
Students taking the thesis track will be required to take a second research course during their second residency.
Students taking the course-based track will be able to continue their studies online during the second year, choosing from a suite of electives designed to appeal to students in all three Humanitarian Studies graduate programs.
Course-based track with internship
Within the course-based track, students may choose to take a 6-credit internship. Students who choose an internship will gain field experience. This experiential learning will help students apply their theoretical knowledge by demonstrating their ability in a real-world setting and documenting their experiences.
Royal Roads University works with an outcomes-based learning model. Learning outcomes are clear, plain language descriptors of knowledge and performance tasks that students demonstrate in order to successfully complete a program.
Within the MA in Conflict Analysis and Management, there are five key learning outcome domains:
Professional Skills & Practice
Using learning outcomes helps to clarify a program’s focus, helps students connect their program to their workplace, provides a focus for assessment/evaluation, and helps employers understand the benefits of the program. Read more about the learning outcomes.
Who it’s for
Students in this program come from across Canada and around the globe. Many are or aspire to be, managers, negotiators, facilitators, or consultants in environments where group conflicts frequently occur. As conflict can occur in many areas – within the community, government, corporations, civil society, and international settings – our graduates are prepared to lead change within the fields of labor relations, community development, environmental management, international NGOs, and many other settings.
Applicants who do not have the formal academic education to qualify for admission may be assessed on the basis of both their formal education and their informal learning, in accordance with the Flexible Admission Process. Applications are assessed on a case-by-case basis. For more information, please visit our Admission Requirements page.
Four years (or comparable) undergraduate degree in a relevant and related field*, with a minimum GPA of 'B+' (3.33/4.33), from a recognized post-secondary institution
**Relevant and related fields are defined by each program based on disciplinary and/or professional practices. Applicants are required to address how they consider their academic education to be relevant and related to their desired program of study within the personal statement questions.
Applicants who meet the degree requirement, but not the GPA requirement, will be required to have a minimum of 5 years of relevant* professional experience.
Applicants without an undergraduate degree will normally require 10 years of work experience, with a minimum of two years of relevant* professional experience in a leadership or management position**, or an equivalent combination of education and experience.
All flexible admission applicants will be required to complete "Academic Writing and Critical Thinking" several weeks prior to starting the program and obtain a minimum B+ (77%).
* Each program, based on disciplinary and/or professional practices, defines what is considered relevant professional experience. Applicants are required to address how/why they consider their respective supervisory (and overall work experience) to be relevant and related to their desired program of study within the personal statement questions.
** Experience in a leadership or management position is considered on the basis of a holistic review of career progression, which demonstrates increasing competency and/or responsibility. This can include but is not limited to, supervisory functions, signing responsibilities, contributions to organisational change, and/or implementation of organisational vision and mission. Applicants are required to address how they consider their work experience to meet these requirements within the personal statement.
English Language Proficiency
If English is not your primary language, please review our English Language Requirements.
Conflict Analysis and Management Program Learning Outcomes
Apply a holistic and interdisciplinary approach to the CAM field of study and practice.
Examine and situate one’s own personal beliefs.
Demonstrate openness to ideas and actions.
Evaluate evidence, its sources, meanings and intentions.
Identify, select, and sort relevant information in order to be able to describe, draw inferences, synthesize and validate that information.
Identify and explain the ethical dimensions of professional conduct and practice.
Critically reflect on the impacts and consequences of decisions and resulting actions.
Articulate ideas and arguments effectively in oral and written formats.
Demonstrate competence in interpersonal and intercultural communication skills.
Critically analyze the influence of new, emergent and collaborative technologies on the CAM field of practice.
Select and employ different communication mediums based on an assessment of the situation and context.
Illustrate the use and limitations of knowledge and theory in the field to professional CAM practice.
Identify and explain the core concepts and constructs of research.
Contribute to knowledge in the field of study or practice using systematic and recognized research design and methods.
Critically evaluate the rigour and validity of information and academic materials.
Recognize gaps in professional knowledge and seek out information to address deficiencies.
Examine historic and contemporary understanding of the construct of conflict within and across cultures and societies.
Situate, evaluate and apply evolving theories of conflict, conflict management practice, and alternative dispute resolution.
Differentiate between the characteristics of inter-personal, intra-group and inter-group conflicts.
Analyze and evaluate the origins, dynamics, and consequences of conflict within and between groups in diverse types of organizational settings.
Apply a systemic approach to analyzing factors that prevent, mitigate, escalate, transform and resolve inter-group, multi-party and multi-stakeholder conflicts in organizational settings.
Compare and critique tools, methods and strategies for conflict management practice and alternative dispute resolution practice in organizational settings.
Analyze and evaluate the legal contexts, norms and values relevant to different fields of conflict management practice.
Situate self in the context of systems and appraise the impact of assistance or intervention on the conflict system.
Appraise the suitability of proposed or actual third-party conflict interventions.
Identify and explain the implications and impact of engaging in conflict management for self, individuals, professionals and other stakeholders.
Professional skills & practices
Apply systems thinking to the design of holistic conflict management and alternative dispute resolution processes for application in diverse organizational contexts.
Compare, select, and utilize stakeholder mapping tools to support the design of conflict management processes.
Select third-party intervention mechanisms demonstrating sensitivity to culture and context.
Demonstrate advanced problem solving, facilitation and communication skills relevant to conflict management practice with a focus on their application in third-party intervention processes.
Demonstrate basic competencies in a range of negotiation and mediation processes with individuals and groups, and the ability to adapt approaches to circumstances.
Build conflict-sensitive capacity to enable others to promote conflict management practices.
Formulate strategies for monitoring and evaluating third-party intervention processes.
Appraise and demonstrate the characteristics of a reflective conflict management practitioner.
Analyze and integrate ethical implications into third-party conflict intervention design and practice.
HUMSIP: Internship Preparation and Career Management Skills
ITAI: Introduction to Academic Integrity
CAMN502: Foundation: Understanding Conflict, Change and Systems in Organizational Contexts
CAMN503: Professional Skills: Dealing with Conflict
CAMN504: Reflective Practice: Leading Change in Organizational Settings
CAMN552: Structures: Legal Frameworks and Conflict Engagement
CAMN553: Processes: Designing Conflict Management Practice
CPWB500: Foundations: Reframing Child Wellbeing in Complex Global Realities
HUMS551: Foundations of Research
PJMN501: Managing Complex Projects
CAMN601: Solutions: Capacity Building and Overcoming Conflict in Organizational Settings
CAMN602: Advanced Skills: Problem-solving and Conflict Transformation
HUMS611: Intercultural Competence
HUMS630: Advanced Research Methods
HUMS641: Foundations of Policy and Practice in Humanitarian Action
HUMS642: Psychosocial Interventions: Managing Stress, Trauma, and Loss
HUMS643: Ethnopolitical Conflicts in the Canadian Context
HUMS651: Case Studies in Humanitarian Action: Advanced Policy and Practice
HUMS652: Adaptive Management for Complex Humanitarian Problems in the 21st Century
HUMS653: Environmental and Resource-Based Conflict Management
HUMS661: Risk and Crisis Communication
HUMS662: Professional Practice in Conflict and Change Management
HUMS671: Transdisciplinarity in Practice
HUMS672: Public Images of Justice and Fairness
HUMS673: Indigenous Perspectives on Humanitarianism
HUMS674: Glade Report Writing
HUMS691: Short Paper
Financial Aid & Awards
The Financial Aid & Awards team is here to provide information and support on a variety of funding sources and award opportunities, starting with a video that introduces the comprehensive details you’ll find on this website and in our blog.
View a summary of government assistance programs for those affected by the COVID-19 crisis. Learn more...
Financial planning is a crucial component of early educational planning. Please review funding opportunities well before your program begins to help build a reasonable budget.
Explore the various types of loans available to help fund your studies. Learn more...
Explore a variety of competitively awarded scholarships, awards, and bursaries available from RRU and other funding agencies. Learn more...
RRU manages the scholarship administration for select funding agencies. These are some of the more substantial awards. Learn more...
Discover alternate funding opportunities like Highbred Points. Learn more...