Master in Social and Intercultural Mediation

General

Program Description

PROGRAM LANGUAGE: ITALIAN

Master in Social and Intercultural Mediation


The Master in Social and Intercultural Mediation is a product geared towards the specialization training, with a participatory approach in an emerging area of the service sector.



CONTENTS:


1. CONFLICT PREVENTION
- Concept and types of conflict
- Strategy of prevention of conflicts


2. CONFLICT RESOLUTION
- Gathering the materials for understanding the conflict
- Analyzing the conflict. Holistic and specific
- The alternative methods of dispute resolution
- Mediation


3. EVALUATION OF MEDIATION
- Evaluation as a strategy to streamline processes and mediation programs
- Concept, objectives, and functions
- Prospects and approaches to the evaluation
- Planning and development of evaluation
- The evaluation report
- Characteristics, structure, and target
- Evaluation of the assessment. Improvement of measurement processes


4. MEDIATION IN EDUCATIONAL CONTEXTS
- The coexistence school
- Mediation school: Key Concepts
- The conflict in the school. Prevention and resolution of conflicts
- Skills and techniques for mediation
- The mediator
- Benefits of school mediation


5. FAMILY MEDIATION
- Background of family mediation
- The concept of family mediation
- Models of intervention in the mediation
- The role of the mediator
- Stages of mediation
- Legal framework. Mediation program for the separation and divorce
- The couple and the mediation


6. SOCIAL AND COMMUNITY MEDIATION
- Social and Community Mediation
- Community Mediation as a methodology
- Analysis of the communal reality
- Development and Community culmination of the process of mediation
- Areas of Application
- Evaluation of the Community Mediation


7. JUVENILE MEDIATION
- Profile of young broker
- Differences with the rest of the professionals who work with young people
- Young people on the social scene
- Young people at the scene of the conflict


8. MEDIATION
- Introduction. Intercultural Mediation
- Profile of the intercultural mediator
- Scope of intercultural mediation


9. IMMIGRATION. SOCIAL ISSUES
- Immigration as a structural process through history
- The concept of citizenship and nationality
- The law against foreigners
- Aliens and cultural pluralism
- Aliens and welfare state
- Socio-cultural characteristics of the immigrant population. Papers


10. MEDIATION: TOOLS AND TECHNIQUES
- Intercultural mediation
- Practice of intercultural mediation
- The mediator in the mediation process: steps and recommendations
- Models of intercultural mediation
- Tools


11. FIRM MANAGEMENT OF MULTICULTURAL
- The migration
- Treatment of the difference in the company
- Culture and intercultural relations. Keys to their firm management
- Intercultural skills as a professional expertise
- Intercultural training firm

Last updated Nov 2017

About the School

Divulgazione Dinamica is an international center for training and educative production. Its goal is to elaborate formative products fitting the needs of the new professionals in the field of social sc ... Read More

Divulgazione Dinamica is an international center for training and educative production. Its goal is to elaborate formative products fitting the needs of the new professionals in the field of social sciences.Since 2000 the same group of professionals who originally founded the firm, still develops interventions in our specialization fields (local development, social mediation, international cooperation, socio-cultural animation, relaxation and free time, education, new fields of employment, social intervention). Read less