Inesdi's Master in Customer Experience will equip you with the necessary skills to lead strategic decisions aimed at maximizing the customer relationship and satisfaction model, learning how to anticipate their needs and desires, in the current high uncertainty and competitive landscape, generating and implementing changes in organizations, so that they obtain a competitive advantage by placing the consumer at the center of their strategy.
Completion of this program allows new skills and abilities to be obtained so that the professionals who study it can successfully lead projects in the field of Customer Experience in their respective companies and thus be able to respond to the needs of the current business environment.
Reasons to study at Inesdi
01. Methodology Our methodology is fully adapted to your time and your needs, thus being able to combine your academic life with your personal and professional life. In addition, you will have all the necessary support during the program so that you can develop professionally and personally.
02. Teachers You will learn from leading teacher practitioners in their sector and business area who are currently active. Our faculty is in first-hand contact with the changes taking place in the sector, as well as with the new trends, tools and functionalities that are being developed.
03. Think Digital Challenge You will work on a Final Master Project that will base its premises on real needs of first-rate companies. In addition, you will start working on it from the beginning, so that you can apply all the knowledge that you acquire throughout the program.
04. Stage In the different face-to-face activities, you will meet colleagues, teachers and companies linked to the school. You will be able to participate in networking dynamics, project presentations, masterclasses and visits to companies for a whole week. In addition, you will have a coworking at your disposal.