Change is a constant for organizations and people, so continuous updating is essential to face it successfully. Digital seminars are an excellent option for the professional who wants to stay current in a fast-paced world, because thanks to their self-directed, practical and specialized model, they allow flexible learning to be carried out.
Objective of the program
With this online diploma you will learn the different tools and methodologies on the subject of quality, as well as updates on ISO 9000: 2015 for industry 4.0. In addition, you will be able to propose strategies for the development of people and a better insertion in environments for the improvement of total quality.
It is ideal for directors, managers, auditors and professionals in the areas of quality, customer service, production and sales, who have at least 3 years of experience and need to raise quality standards within their company.
ROI for the participant
Depending on the industry, an operations manager reports salaries of up to 110.00MXN *
* Hays, Analysis of Trends and Wages, Latin America 2020
54% of our Continuing Education graduates have obtained an improvement in their employment or business status three months after graduation.
ROI for the company
More than 80% of the large companies in Mexico are carrying out quality activities.
- 40% are involved in this type of activity in medium-sized companies.
- 10% are involved in this type of activity in small and medium-sized companies.
which speaks to us of a very large area of opportunity *.
What makes this program unique?
Unlike others, with this diploma you will learn to implement initiatives that promote improvement in the quality and productivity of the organization from the application of tools and methods aimed at meeting customer requirements.
You will be able to select the total quality management tools and methodologies based on the organization's improvement requirements.
You will evaluate the degree of compliance with the ISO 9001: 2015 Standard in an organization. Likewise, you will learn to propose strategies for the development of people and a better insertion in environments for the improvement of total quality.
You will acquire the necessary knowledge to propose improvements in manufacturing or service processes by reducing or eliminating activities that do not add value.
Upon completion of your diploma, you will obtain a digital blue badge with blockchain technology to strengthen your digital resume and demonstrate your skills quickly and safely on digital platforms.
How will you live your learning?
- Teaching and reinforcement materials
- Advice from your instructor
- Virtual learning platform
Module 1 - Fundamentals of Total Quality Management (16 hours)
Module 2 - Tools and methodologies for total quality management (16 hours)
Module 3 - Productivity Engineering for Total Quality (16 hours)
Module 4 - Quality in customer service (16 hours)
Module 5 - The ISO 9001: 2015 Standard and total quality management (16 hours)
Module 6 - Human resources in quality systems (16 hours)
Module 7 - Diploma Accreditation (10 hours)
Why are we the best ally for your professional development?
Best private university in Mexico, QS University Rankings 2020.
Our online and live programs are designed to enhance your learning experience with the use of digital tools.
In the top 3 of the best universities in Latin America QS University Rankings: Latin America 2020.
Learn from experts with a master's and doctorate degrees with a long academic and professional career.
# 1 University in Mexico in the opinion of employers QS Graduate Employability Rankings 2020.
You live a learning that is always meaningful and applicable to the challenges of your work environment.
About the School
El Tecnológico de Monterrey es una institución de carácter privado, sin fines de lucro, independiente y ajena a partidos políticos y religiosos. Fue fundado en 1943 gracias a la visión del empresario ... Read More