Introduction
We are a global college, therefore, all our courses are online courses. We offer:
Maritime Shipping Sales Pilot Certificate Courses - USD 70 per certificate course and USD 120 per Sales certificate courses (course 9 and 10)
Maritime Shipping Sales Diploma Course - USD 520
More information on these courses is below.
Maritime Shipping Sales Pilot Certificate Courses
These courses will cover shipping and sales to prepare a sales executive in this industry.
Complete all 10 Pilot Certificates and you may write your Maritime Shipping Sales Diploma.
You may either complete your Diploma as a single course (at a lower cost) or complete the Pilot Certificate courses individually to accumulate all your credits to attain your Diploma over a longer period. If you intend to obtain your Diploma we recommend you attempt the Pilot Certificate courses in the order they are listed below.
Course Requirements
English language, all courses are written in English as this is the primary language of global business.
Computer, internet connection, and printer (should you wish to print the course).
A valid e-mail address.
Time set aside to study as per the course requirements
Course Duration
Two weeks Part Time or Four days Full Time
Part time studies - where you study part time in the evenings and on weekends using our online training program.
Full time studies - when you take time off work to study full time using our online training program.
Recommended study time set aside – for Part Time Studies we would recommend that you would need to set aside 3 to 4 hours a week and for Full Time Studies 12 to 16 hours a week. The time will vary depending on the students original knowledge of the course material. The time needed to complete the course will vary depending on the students original knowledge of the course material.
Course Structure
Course Notes - There are two exams for this course module.
Study Plan and Assessment - Each week you will be sent an email notifying you of your Study Plan and Assessment program. You will then access your e-campus to complete your studies.
PDF Course Notes - A soft copy of your full course module in a PDF format will be available on your e-Campus for you to download. You will then be able to print a hard copy for study purposes if you choose. There are two exams for each course module. Please note we don't offer video lessons for our courses.
Online Exams - All your online exams are completed on your e-Campus.
Learner Support
Personal e-Tutor - You will be nominated a personal e-Tutor, all communication with your e-Tutor will be done via email.
Past Exam Papers – You have one free past exam paper with model answers at the end of your PDF course notes (except the Terminology or Foundation Courses). This will assist you in preparing for your exams.
Study Tips for Exams – You can read about our study tips on your e-Campus.
Fun Merchant Shipping Quiz – You can try out our fun quiz to experience what your exams will “look and feel” like.
Our E-Campus Offers
Course E-Campus - this is where you will access your course notes and complete all your exams online.
Course Evaluation
There are two online exams for this certificate course, Part 1 and Part 2, the average mark of these two exams is your final mark.
The required pass mark is 65%
In the event you fail an exam you may rewrite your exam at the end of your course at a fee of USD10 per exam.
On Successful Completion of Your Course
On successfully passing your Certificate course you will be sent an e-Certificate via email.
Unfortunately we don't offer printed certificates.
Course Objective
With the successful completion of this course you will be able to :
Secure a position in the Maritime Shipping Sales industry
Be eligible for advancement within your company
Be confident that you are professionally trained and equipped for the Maritime Shipping Sales industry
1. Shipping Terminology Certificate
Course Outline
Glossary of Industry Terms. Over 50 pages of industry terminology.
2. International Trade and Maritime Shipping Certificate
Course Outline
The Early Days of Commercial Shipping
International Trade and Freight Shipping
Trade Routes and Shipping Routes
World Trade Policies
Industry Issues
Environment and shipping
3. Containerisation Certificate
Course Outline
Liner Trade
The Container
Container Types
Freight and Charges
Container Shipping Processes and Documents
Packing of a Container
Loading and Unloading Containers at the Port
Load Securing in Containers
Securing Containers on Board the Ship
Container Ship Categories
Export Transaction in 10 easy steps
Import Transaction in 10 easy steps
4. Vessels, Cargo Types and Transport Modes Certificate
Course Outline
Vessel Types
Cargo Types
Break Bulk Shipping
Bulk Shipping
Tramp Service
Rail Transport
Road Transport
Intermodal versus Multimodal
5. International Contracts and Payments Certificate
Course Outline
International Trade Law
Contract of Affreightment
Preparing International Sales Contracts
Incoterms - Overview
Methods of Payment in International Trade
Introduction to UCP 600
6. International Customs and Shipping Documents Certificate
Course Outline
Enquiry Documents
Instruction Documents
Transport Documents
Insurance Documents
Customs Documents
Inspection Documents
Finance Documents
Standard Operating Procedures
7. Shipping Role Players Certificate
Course Outline
Exporter and Importer
Ocean Carriers and Ship Owners
Shipping Agents
International Ocean Freight Forwarder
Inland Carriers
Ship Brokers
Cargo Brokers
Customs and Excise
Ports, Harbours and Terminal Operators
Depots and Warehouses
Strategic co-operation between Carriers
Maritime Insurance and Insurers
Maritime Associations
8. Incoterms 2020
Course Outline
Introduction to Incoterms 2020
Terminology
2020 Revisions
Selecting Terms
Rules for Any Mode or Modes of Transport
Rules for Sea and Inland Waterway Transport
9. Customer Service Skills
Course Outline
Introduction to Customer Service
Developing a Customer-Centric Mindset
Internal Customers and External Customers
The lifetime value of a customer
Telephone Etiquette
Electronic Communication Etiquette
Effects of Bad Customer Service
Cost of a Lost Customer
Cost of finding a New Customer
Dealing with Difficult Customers
Key Customer Service Mistakes
Keeping your Valued Customers Happy
Delivering Superior Customer Service
Stress Management Tips for Customer Service Professionals
Customer Service Technology predictions over the next 10 years
10. Sales and Customer Relationship Management
Course Outline
Introduction to Sales and Marketing
Personal Selling Techniques
Customer Relationahsip Management
Your Personal Success Plan
Maritime Shipping Sales Diploma Course
This course will cover the global shipping and sales to prepare a sales executive in this industry. This course is also suitable for sales representatives wanting to join the Shipping Industry.
10 Modules over 6 months of part-time studies or 6 weeks of full-time studies.
Shipping Terminology Certificate
International Trade and Maritime Shipping Certificate
Containerisation Certificate
Vessels, Cargo Types, and Transport Modes Certificate
International Contracts and Payments Certificate
International Customs and Shipping Documents Certificate
Shipping Role Players Certificate
Incoterms 2020
Customer Service in Shipping
Sales and Service in Shipping
Course Duration
Six month's part time or 6 weeks full time for the Maritime Shipping Sales Diploma.
Part time studies - where you study part time in the evenings and on weekends using our online training program.
Full time studies - when you take time off work to study full time using our online training program.
Recommended study time set aside – for Part Time Studies we would recommend that you would need to set aside 3 to 4 hours a week and for Full Time Studies 12 to 16 hours a week. The time will vary depending on the students original knowledge of the course material. The time needed to complete the course will vary depending on the students original knowledge of the course material.
Course Structure
Study Plan and Assessment - Each week you will be sent an email notifying you of your Study Plan and Assessment program. You will then access your e-campus to complete your studies.
PDF Course Notes - A soft copy of your full course module in a PDF format will be available on your e-Campus for you to download. You will then be able to print a hard copy for study purposes if you choose. There are two exams for each course module. Please note we don't offer video lessons for our courses.
Learner Support
Personal e-Tutor - You will be nominated a personal e-Tutor, all communication with your e-Tutor will be done via email.
Personal Course Plan - Your may download and save a Personal Course Schedule Spreadsheet from your e-Campus, you can record your progress on this document.
Past Exam Papers – You have one free past exam paper with model answers at the end of your PDF course notes (except the Terminology or Foundation Courses). This will assist you in preparing for your exams.
Study Tips for Exams – You can read about our study tips on your e-Campus.
Fun Merchant Shipping Quiz – You can try out our fun quiz to experience what your exams will “look and feel” like.
Our E-Campus Offers
Course E-Campus - this is where you will access your course notes and complete all your exams online.
Course Evaluation
Sum total of all your Pilot exams = 40% of your final mark. Two online exams with a time limit will be required to be completed for each module.
Assignment = 20% of your final mark. An assignment at the end of the diploma course is required, the assignment will be sent to you via e-mail and you need to submit this back to your Tutor for grading and feedback.
Final exam = 40% of your final mark. Your final exam will be conducted online with a time limit and will encompass all your course material.
Final mark = 100%
Pass mark = 65%
In the event you fail an exam during your course you may rewrite your exam at the end of your course at a fee of USD10 per exam.
On Successful Completion of your Course
On successfully passing your Diploma course you will be sent an e-Diploma Certificate via email.
Should you wish to receive an original Diploma there is an additional production cost of usd40 which you may request and make payment at the end of your course.
We use Royal Mail postal service for delivery.
Course Objective
With the successful completion of this course you will be able to :
Secure a position in the Maritime Shipping Sales industry,
Be eligible for advancement within your company,
Be confident that you are professionally trained and equipped for the Maritime Shipping Sales industry.
Testimonials:
I enjoyed the online accessibility and timelines of ShippingCollege. The assignment was the most engaging aspect for me which really tested my comprehension of the course content comprehensively. Maritime Shipping Sales Diploma - Simi Munilal - Namibia
Thank you ShippingCollege for the encouragement and the cooperation during my diploma course. Maritime Shipping Sales Diploma - Kalina Tsonvea - Bulgaria
Please email us on info@shippingcollege.co.uk for more information.
