Program Code: 1867
School: School of Hospitality, Tourism and Culinary Arts
Credential: Ontario College Diploma
Program Type: Post-secondary program
Program Length: 2 years/ 4 semesters
Start Date: Fall, Winter, Summer
The Hospitality - Hotel Operations Management program will offer you business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.
Throughout the program, you'll receive relevant technology-based training and industry certifications, including Smart Serve, Food Handlers, and CPR/first aid, which are recognized and sought after by top employers.
As a graduate of the Hotel Operations Management program, you'll have unlimited career opportunities, responding to guests' needs, and providing them with exceptional service and attention to detail. You'll be fully prepared to step into key roles within both the front and back of a hotel and make an impact on the guest experience.
Picture the look on guests' faces as they walk into the gorgeous lobby of a world-class hotel, are greeted by a helpful concierge, and warmly welcomed to a perfectly-finished guest suite before enjoying a meal and exquisite service in the dining room. All of this is made possible by the hard work and dedication of Hospitality - Hotel Operations Management program grads.
It’s Your Shift Training and Awareness Program
The program will include an innovative industry training and awareness certification, It’s Your Shift. The certification will equip you with crucial knowledge and provide current resources focused on sexual harassment prevention and safe practices for intervention as a frontline worker or manager. It will support you, as you enter the hospitality industry, to become a leader for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.
The SMART Accreditation Program
Tourism HR Canada has honored Centennial's Hospitality – Hotel Operations Management two-year diploma program and Hospitality and Tourism Administration three-year advanced diploma program with its SMART + Premium status, which means the programs exceed basic tourism industry standards. Centennial College is among the first post-secondary institutions in Canada to receive the SMART accreditation — and the only one to have two programs recognized for demonstrating tourism-related programming that exceeds industry standards.
Industry-recognized certifications are built into coursework to enhance your resumé