- Program Code: 1868
- School: School of Hospitality, Tourism and Culinary Arts
- Credential: Ontario College Diploma
- Program Type: Post-secondary program
- Program Length: 2 years/ 4 semesters
- Start Date: Fall, Winter, Summer
- Location: Online
If you aspire to create memorable experiences for dining guests and have the passion and drive to work hard to achieve results, Centennial College's Food and Beverage Management program is for you.
The Food and Beverage Management courses in this diploma program have been designed to prepare you with the job skills for success in the restaurant and foodservice industry and the leadership skills for a progressive career. This field will include everything from the large multi-unit organizations to small independent operations that add up to a $70-billion industry in Canada and more around the world.
You'll also graduate with essential industry certifications (Smart Serve, Safe Food Handlers, and CPR) that will make you even more employable in the restaurant industry, which is often said to be an extension of show biz. From dynamic staff to innovative menus, a modern restaurant experience is as much about the show as it is about the perfectly prepared food and flawlessly executed service. As a Food and Beverage Management program grad, you'll play a crucial part in making it happen.
It’s Your Shift Training and Awareness Program
The program will include an innovative industry training and awareness certification, It’s Your Shift. The certification will equip you with crucial knowledge and provide current resources focused on sexual harassment prevention and safe practices for intervention as a frontline worker or manager. It will support you, as you enter the hospitality industry, to become a leader for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.
The Ocean Wise Program
The School of Hospitality, Tourism, and Culinary Arts and The Local Cafe and Restaurant use delicious and ocean-friendly Ocean Wise products. Ocean Wise is a conservation and education program that works with chefs, restaurants, and seafood suppliers to help them with sustainable seafood sourcing.
Feast On® Certification
Centennial College's School of Hospitality, Tourism, and Culinary Arts has become the first academic institution to receive Feast On® certification for its sourcing of local food and beverage products used in the academic programs and the School's experiential-learning foodservice operations. The Culinary Tourism Alliance established Feast On as a certification program that recognizes businesses committed to sourcing Ontario-grown and -produced food and drink.
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Program Vocational Learning Outcomes
Program Vocational Learning Outcomes describe what graduates of the program have demonstrated they can do with the knowledge and skills they have achieved during their studies. The outcomes are closely tied to the needs of the workplace. Through assessment (e.g., assignments and tests), students verify their ability to reliably perform these outcomes before graduating.
- Plan, prepare, and present quality food and beverage for a variety of hospitality environments.
- Deliver accomplished service of food and beverage for a hospitality enterprise.
- Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
- Deliver customer service and solutions that anticipate, meet, and/or exceed individual expectations, as well as organizational expectations, standards, and objectives.
- Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills, and product knowledge to promote and sell hospitality services, products, and guest experiences.
- Apply business and revenue models as well as basic accounting, budgeting, financial, and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
- Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations, and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible, and healthy hospitality operations.
- Use appropriate technologies to enhance the quality and delivery of hospitality services, products, and guest experiences and to measure the effectiveness of hospitality operations.
- Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development
- Use leadership, teamwork, conflict, and relationship management skills and tools, as well as knowledge of organizational behavior, labor relations, employment standards, and human rights to contribute to a positive work environment.
- Respond to issues and dilemmas arising in the delivery of hospitality services, products, and guest experiences by using and promoting ethical behavior and best practices of corporate social responsibility and environmental sustainability.
Career Options, Academic Pathways, and Partners
Qualified graduates may be eligible to participate in pathway programs with partnering institutions. These pathway programs allow you to receive degree credit for learning obtained at Centennial College.
Please note that each partnership has a specific minimum grade requirement in order to qualify to transfer credits, which are assessed by the partner institution.
- Davenport University, USA
- Guelph, University of, Ontario
- Niagara College, Ontario
- SHMS Swiss Hotel Management School
- Vancouver Island University - Vancouver Island*
*Vancouver Island University: This program articulates directly to the Bachelor of Hospitality Management program at Vancouver Island University, allowing you to also complete a degree in an additional 2 years. //www2.viu.ca/calendar/Business/bachelorhospitality.asp
**Royal Roads University: This program articulates directly to the Bachelor of Arts in International Hotel Management at Royal Roads University, with a minimum B (3.0/4.33) GPA.
Please visit our website at www.centennialcollege.ca/admissions/applying/education-pathways/outbound-pathways for more information on articulation agreements.
- Restaurant Manager
- Catering Manager
- Food Entrepreneur
- Food and Beverage Manager
- Event Manager
- Banquet Manager
- Food and Beverage Director
- Dining Room Manager
- Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
- English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission
- English language proficiency
About the School
Centennial College is Ontario’s first public college with five campuses in Toronto, Canada. Centennial offers high-quality Canadian Education that is hands-on and employment-focused. Programs at Cente ... Read More