Build personal problem-solving skills and learn how to make an effective plan to tackle real-life problems and decisions.
This course is part of the Solving Problems with Technology program, which will enable you to learn how to use technology to find effective resolutions to digital problems.
Learn how to get others on board with your decision-making and minimise risk
On this course, you’ll learn how to better solve simple problems and sharpen your decision-making process.
You’ll evaluate your existing problem-solving technique and build the skills to improve it.
As you learn what transferable skills are required, you’ll discover how to identify a problem, how to understand it and how to analyse the associated risks and benefits of various solutions.
You’ll also spend time producing a detailed plan to persuade others that your own solution is workable.
What topics will you cover?
- Explore the types of transferrable skills that are needed to solve problems.
- Look at how to identify the real, underlying problems of a particular situation.
- Introduction to the SWOT analysis as a way of understanding the problem.
- Explore how to identify the best possible solution.
- Explore the benefits and risks of a solution.
- Explore tools to help pitch ideas to others in order to get buy-in.
- Create a business case which will be peer-reviewed.
When would you like to start?
Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts.
- Available now
- 28 September 2020
What will you achieve?
By the end of the course, you‘ll be able to:
- Evaluate personal skills for problem-solving.
- Describe how problems exist in wider contexts.
- Develop an idea to approach a real-life problem.
- Explore methods to minimise risk and turn ideas into plans.
- Explain the importance of the wider impact when proposing solutions.
- Produce a plan that persuades others your solution will work.
Who is the course for?
This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.
The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices has evolved.
You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.
Who will you learn with?
I'm a creative digital producer and product manager and helped establish the National Film and Television School’s first digital producing course. I have a secret double life as an artist.
Who developed the course?
University of Leeds
As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.
Institute of Coding
The Institute of Coding is a family of learners, businesses and educators creating a new way to develop the digital skills needed at work and beyond.
The University of Leeds is offering everyone who joins this course a free digital upgrade so that you can experience the full benefits of studying online for free. This means that you get:
- Unlimited access to this course.
- Includes any articles, videos, peer reviews and quizzes.
- Tests to validate your learning.
- A PDF certificate of Achievement to prove your success when you’re eligible.
About the School
Learn 100% online with world-class universities and industry experts. Develop your career, learn a new skill, or pursue your hobbies with flexible online courses.