Online Course in Sales in United Kingdom

Find Online Courses in Sales in United Kingdom 2018

Sales

Courses can be taken to achieve a variety of purposes: They can serve as remedial or foundational classes, they might be taken to gain valuable skills, or they could be chosen simply to pursue an interest.

As nations are more connected by the import and export of products and services, educated people are needed to negotiate and manage these and other interactions. Sales careers can be found in a number of industries and manufacturing arenas.

Education in the United Kingdom is a devolved matter with each of the countries of the United Kingdom having separate systems under different governments: the UK Government is responsible for England, and the Scottish Government, the Welsh Government and the Northern Ireland Executive are responsible for Scotland, Wales and Northern Ireland, respectively.

Online Course in Sales in United Kingdom

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Course in The Digital Economy: Selling Through Customer Insight

FutureLearn
Online Part time 4 weeks April 2018 United Kingdom UK Online

No matter how sophisticated your marketing is, if it doesn’t result in attracting customers, then your business is set to fail. This free online course applies fresh thinking to how marketing and selling activities combine to create customers who keep coming back. [+]

No matter how sophisticated your marketing is, if it doesn’t result in attracting customers, then your business is set to fail. This free online course applies fresh thinking to how marketing and selling activities combine to create customers who keep coming back.

Build a holistic view of your customers

Perspectives on the role and behaviour of customers are changing, with marketers drawing on increasingly powerful information systems to build a holistic view of consumers.

In this course, you will develop an understanding of how customer relationship management breeds business development success and will critically evaluate accepted wisdom on how marketing influences customers. You will also learn how selling has transitioned from being a ‘foot in the door’ to having a ‘finger on the pulse’, using insight-driven approaches to win those all-important sales.... [-]


Course: Salesforce - Training Course (Introduction & Intermediate Level)

E-Careers
Online Part time Open Enrollment United Kingdom UK Online Langley Marish

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course. [+]

What are the objectives of this course?

This course is available to ensure that you have a comprehensive understanding of all the features and elements that lie within SalesForce.

Introduction to SalesForce Intro to SalesForce Automation Working with the SalesForce System SalesForce Solution Salesforce Admin Migrating to SalesForce Course Conclusion Who is it intended for?

This course is for anyone who has day-to-day contact with the SalesForce software and would like to know all of its functions and features, or anyone who is a prospective user looking to get ahead of the game.

What marks this course apart?

If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman, sales manager or SalesForce specialist.... [-]


Call Centre Training: Sales and Customer Services training for Call Centre Agents

Churchill Square Training And Development
Online Full time 3 days Open Enrollment United Kingdom Portsmouth

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. [+]

Course Summary

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical three-day workshop.

What students learn The nuances of body language and verbal skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. What's included Verbal communication techniques Asking the right questions and saying no Taking messages and using voice mail effectively Vocal exercises Cold and warm calls, including developing a script Going above and beyond and high impact moments Handling objections and closing the sale Negotiation techniques Tips for challenging callers Phone tag and getting the callback Stress-busting Call center trends [-]

Telemarketing: Using the Telephone as a Sales Tool

Churchill Square Training And Development
Online Full time 1 day Open Enrollment United Kingdom Portsmouth

This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. [+]

Course Summary

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success.

We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.

What students learn Build trust and respect with customers and colleagues. Identify negotiation strategies that will make you a stronger seller. Create a script to maximize your efficiency on the phone. Learn what to say and what to ask to create interest, handle objections, and close the sale. What's included The six critical elements of customer service Onboarding and orientation Five practices of leadership [-]

Overcoming Objections to Nail the Sale

Churchill Square Training And Development
Online Full time 1 day Open Enrollment United Kingdom Portsmouth

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. [+]

Course Summary

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

What students learn Steps that they can take to build credibility. Ways to disarm objections with proven rebuttals that get the sale back on track. How to recognize when a prospect is ready to buy. How working with their sales team can help them succeed. What's included Building credibility Handling customer complaints Overcoming and handling objections Pricing issues How can teamwork help me? Buying signals Closing the sale [-]