Online Course in Customer Relations in United Kingdom

Compare Online Courses in Customer Relations in United Kingdom 2017

Customer Relations

One of the best ways to further career goals is investing in higher education. By taking courses in their field, students demonstrate commitment to their careers. Individual classes can provide valuable skills and advanced training.

Education in the United Kingdom is a devolved matter with each of the countries of the United Kingdom having separate systems under different governments: the UK Government is responsible for England, and the Scottish Government, the Welsh Government and the Northern Ireland Executive are responsible for Scotland, Wales and Northern Ireland, respectively.

Online Course in Customer Relations in United Kingdom

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Salesforce - Training Course (Introduction & Intermediate Level)

E-Careers
Online Part time Open Enrollment United Kingdom UK Online Langley Marish

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course. [+]

Online Courses in Customer Relations in United Kingdom. What are the objectives of this course? This course is available to ensure that you have a comprehensive understanding of all the features and elements that lie within SalesForce. Introduction to SalesForce Intro to SalesForce Automation Working with the SalesForce System SalesForce Solution Salesforce Admin Migrating to SalesForce Course Conclusion Who is it intended for? This course is for anyone who has day-to-day contact with the SalesForce software and would like to know all of its functions and features, or anyone who is a prospective user looking to get ahead of the game. What marks this course apart? If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman, sales manager or SalesForce specialist. What happens after requesting information? Once you have enquired you will be contacted by one of our specialist careers advisors who will be able to provide you with any further information you require. [-]

Course in Online Business: Customer Profiling for Success

FutureLearn
Online Full time Part time 4 weeks March 2018 United Kingdom UK Online + 1 more

This course will introduce you to how, where and why to gather data and how to use it to create customer personas and marketing strategies. [+]

Why join the course? When asked who their customer is, aspiring entrepreneurs often say “anyone”. This could not be further from the truth. This free online course will help you understand how you can use primary and secondary research, to identify the right customer and design engagement strategies to attract and retain them. Understand the data and discover your customer This course will introduce you to how, where and why to gather data and how to use it to create customer personas and marketing strategies. We will help you understand how to develop market analysis strategies and show you how to develop a marketing strategy to guide you towards implementation. By the end of the course, you will understand: who your customer is; how to use data to identify and profile your customer; how to uncover the reasons why they buy; and how to develop profiles and personas for your customer. Get expert online business advice This course is one of four in the Online Business Success program from RMIT University. On every course, you will be guided by academics from the College of Business and the Business Enterprise Unit. Plus you’ll hear from successful online entrepreneurs about how they targeted the most valuable customers for their business. What will you achieve? Identify who your customers/consumers are by analysing their characteristics, and prepare this information for further research Compare the level of involvement and types of purchase, to predict the impact it may have on customer purchase behaviour Apply primary... [-]