Online Course in Customer Relations in United Kingdom

Search Online Courses in Customer Relations in United Kingdom 2018

Customer Relations

Courses are offered in many ways that help meet the needs of a varied student population. From standard in-classroom study to summer classes and even online offerings, the opportunities to pursue higher education have never been easier.

The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom and Britain, is a sovereign state located off the north-western coast of continental Europe.The two most famous (and oldest) universities are Oxford and Cambridge (often referred to as Oxbridge by many Britons) England also has several other world-class institutions, including several in London (notably Imperial College, the London School of Economics, University College London and King's College London, all are part of London University)

Online Course in Customer Relations in United Kingdom

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Online Customer Service Courses

John Academy
Online Full time Part time Open Enrollment United Kingdom London

You will be able to gain the necessary knowledge and skills required to succeed in this sector. You will be able to stand out in the crowd by adding our Customer Service qualification to your CV and Resume. [+]

Why Should You Choose one of our Customer Service Courses? Lifetime access to our Customer Service courses No hidden fees or exam charges Affordable, engaging & high-quality e-learning study materials Full Tutor support Efficient exam system, assessment, and instant results Improve your chance of gaining professional skills Who is this Course for?

As there is no experience and qualification required for our Customer Service courses, they are available for all students from any academic backgrounds.

Requirements

Our Customer Service courses are fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the courses with any kind of internet connection from anywhere at any time without any kind of limitation.... [-]


Online Customer Service Courses

iStudy
Online Full time Part time Open Enrollment United Kingdom London

You will be able to gain the necessary knowledge and skills required to succeed in this sector. You will be able to stand out in the crowd by adding our Customer Service qualification to your CV and Resume. [+]

Why Should You Choose one of our Customer Service Courses? Lifetime access to our Customer Service courses No hidden fees or exam charges Affordable, engaging & high-quality e-learning study materials Full Tutor support Efficient exam system, assessment, and instant results Improve your chance of gaining professional skills Who is this Course for?

As there is no experience and qualification required for our Customer Service courses, they are available for all students from any academic backgrounds.

Requirements

Our Customer Service courses are fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the courses with any kind of internet connection from anywhere at any time without any kind of limitation.... [-]


Office Management Course

Oplex Careers
Online Part time Open Enrollment United Kingdom UK Online

This Office Management Course will provide learners with a fantastic insight into learning key skills to work in an office as well as successfully manage an office. Covering aspects of effective communication skills, interacting with customers and clients, creating administrative strategies and more. [+]

Apply Now for Summer 2017

This Office Management Course will provide learners with a fantastic insight into learning key skills to work in an office as well as successfully manage an office. Covering aspects of effective communication skills, interacting with customers and clients, creating administrative strategies and more. Whether you are in a position already working in an office and want to progress into a management role, or are wanting to work in this field and need the confidence to start, or simply want to gain new skills, this course is perfect.

Course Highlights Price: Only £19.00 Was £199.99 Course Type: Online Course Duration: 60 hours, recommended hours Syllabus: 9-course modules Tutor Support: Full tutor support included Exams: Yes, exam fees are included. Start learning: you can start your online learning 24/7 and study towards your goals. Fine Print Qualification: Level 3 CPD Award Certificate: PDF Certificate included with course, optional Hard Copies £9.99. Access: Unlimited 24/7 access for 12 months, option to extend if needed. Compatibility: Desktop, Mac, Laptop, Tablets, Smartphone and Smart Devices ... [-]

Course: Salesforce - Training Course (Introduction & Intermediate Level)

E-Careers
Online Part time Open Enrollment United Kingdom UK Online Langley Marish

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course. [+]

What are the objectives of this course?

This course is available to ensure that you have a comprehensive understanding of all the features and elements that lie within SalesForce.

Introduction to SalesForce Intro to SalesForce Automation Working with the SalesForce System SalesForce Solution Salesforce Admin Migrating to SalesForce Course Conclusion Who is it intended for?

This course is for anyone who has day-to-day contact with the SalesForce software and would like to know all of its functions and features, or anyone who is a prospective user looking to get ahead of the game.

What marks this course apart?

If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman, sales manager or SalesForce specialist.... [-]


Call Centre Training: Sales and Customer Services training for Call Centre Agents

Churchill Square Training And Development
Online Full time 3 days Open Enrollment United Kingdom Portsmouth

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. [+]

Course Summary

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical three-day workshop.

What students learn The nuances of body language and verbal skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. What's included Verbal communication techniques Asking the right questions and saying no Taking messages and using voice mail effectively Vocal exercises Cold and warm calls, including developing a script Going above and beyond and high impact moments Handling objections and closing the sale Negotiation techniques Tips for challenging callers Phone tag and getting the callback Stress-busting Call center trends [-]

Overcoming Objections to Nail the Sale

Churchill Square Training And Development
Online Full time 1 day Open Enrollment United Kingdom Portsmouth

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. [+]

Course Summary

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

What students learn Steps that they can take to build credibility. Ways to disarm objections with proven rebuttals that get the sale back on track. How to recognize when a prospect is ready to buy. How working with their sales team can help them succeed. What's included Building credibility Handling customer complaints Overcoming and handling objections Pricing issues How can teamwork help me? Buying signals Closing the sale [-]