Online Course in Communication

Best Online Courses in Communication 2017

Communication

An online course is a class that is taken on the computer using videos and other virtual tools to deliver educational content to students. Online courses can help students save money while providing the education they need, because classes are available anywhere students can access the internet. This means students don’t have to move in order to further their experience and skill set.

Curious individuals may be asking, what is an online course in communication? This course usually covers the theories and philosophies regarding speech and communication. This typically involves discussing the various aspects of the communication process, including verbal and nonverbal communication, listening, perception, and body language. Students also often learn about elements that may influence or change communication, such as technology, gender, culture, and bias.

Taking a course in communication may prove invaluable for students as they improve their critical thinking and problem solving skills. Students also may learn how to successfully navigate conflict resolution and to help solve other communication issues, which may make them an asset to any workplace.

The cost of an online course may vary depending on the school, program, or length of the course. For this reason, students typically should make an effort to fully research the cost of their course to be certain that it fits within their budget.

An online course in communication may lead to employment opportunities within diverse industries such as government, sales, journalism, politics, and manufacturing, with possible careers for students as marketing directors, human resources managers, campaign promoters, or company representatives. Because these students understand effective communication, they are often also excellent candidates for leadership and managerial positions where they must guide teams and encourage and support their coworkers.

Online courses appeal to students internationally because they can usually be accessed from anywhere in the world, meaning that no matter your geographic location, you can start your online course. Simply search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.

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Certificate in Beginning Writer's Workshop Online Course

Courses for Success
Online Part time 6 - 8 weeks February 2017 USA USA Online

If you've always wanted to write but have no idea where to start, this course will demystify the process for you. You'll get a taste of the writing life and improve your writing skills. [+]

Top Online Courses in Communication. Develop New Ways to Stretch Your Creative Muscles If you've always wanted to write but have no idea where to start, this course will demystify the process for you. You'll get a taste of the writing life and improve your writing skills. This exciting, hands-on Writer's Workshop Online Course for the creative writing novice is filled with challenging exercises, expert advice, and plenty of direct support and encouragement. As you work your way through the lessons, you'll develop your own short, creative fiction or nonfiction piece. Our emphasis in this course is on developing your skills through practice, so you’ll spend more time writing than reading. You'll master important concepts by completing enjoyable writing exercises and assignments, and you'll discover a variety of strategies and techniques the pros use to develop characters, create a compelling point of view, build interest through dialogue, and add meaning to your stories. Course Fast Facts: Only 6 weeks to complete this course Approximately only 2 to 4 hours per week of study is required This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone Instructors lead each course and you will be able to interact with them and ask questions You can study from home or at work at your own pace in your own time You can download printer friendly course material or save for viewing off line You will be awarded a certificate at completion of this course How to study online course? Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand. Recognition & Accreditation All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email. Units of Study There are 12 units of study Demystify the Writing Process You'll jump right in and start writing in this first lesson, but with the permission to write as poorly as you want. This isn't school as you knew it! Today, you'll find out how to enjoy yourself while you write—when you're having fun, that's when the learning starts. You'll learn how to listen to your mind work so you can practice turning your thoughts into words. You'll discover that you're quite a complicated person and why it's all right to think of yourself as a writer. On Detail and Description In today's lesson, you'll write even more as you practice writing description and capturing detail. More than that, you'll complete writing experiments that will help you discover what ideas and symbols reside in the things you write about. And you'll practice using description to capture emotion. By the end of the lesson, you'll have enough material to decide what you want to write about. You'll start work on a short, creative piece that you'll finish by the end of the class. Choose a Form Today, you'll explore the different forms that fiction and creative nonfiction can take. Form is the container that holds your ideas. Creative nonfiction is a new genre that offers you many terrific ways to explore your love of writing. To stimulate your creative side, I've also included a list of some odd forms you might try. You'll find out that you have the option of ignoring the decision about form for now, letting it emerge from your content as you write. It takes courage, but you can do it. Try Out Different Points of View Memorizing the major points of view is boring! Instead, you'll spend this lesson writing from each of the points of view, then learning about them afterward. You'll have a lot more fun that way. I'll show you how distance works in creative writing, and why your verb tense can make a big difference. This practice will give you as taste of each point of view option, and help you decide which you want to use in your own creative piece. Practice Creativity in Writing In this lesson, you'll get a chance to play by exploring the concept of creativity. You'll find your own creative center and use it to come up with ideas that are better than you expected. You'll try a technique called "galumphing" to create a mini-story. You'll learn to take the attitude of a bricoleur so that you can make something out of nothing. You'll gain the knowledge you need to continually nurture your creative ability. How to Revise What You've Written You'd think the topic of revision would be dull and dry. The exact opposite is true. Revision is one of the most amazing tools a writer can use. Beyond learning the nuts and bolts of revision, you'll learn how revision is a process of discovery. Your creativity will constantly contribute while you evaluate your words using all your abilities. Come along for a bit of revelation. Choose Powerful Words Here's where you'll learn why it's so easy to write poorly, and you'll discover some good ways to catch yourself when you do. You'll find out why nouns are more powerful than adjectives and why a strong verb outshines a descriptive adverb. Next, we'll examine each step of the communication process and practice making dull sentences interesting. You'll learn a great technique for eliminating clichés and use the depths of your creative ability to write a powerful, original description. Helpful Tips for Beginning Writers Every creative writer can use some tips about the logistics of dialogue. It's not easy to write what characters are thinking, avoid hedging words, use conflict to create interest, describe emotions, and always get your facts right. These techniques aren't typically taught in school, so it's helpful to learn them here. You'll practice fixing choppy sentences, and you'll begin to think about your readers and what they have to do with what you want to write. Learn About Yourself Through Writing It's time to examine how the act of writing teaches you about yourself. You'll take a good look at the voices of your inner critics to see what they're really telling you. You'll discover whose voices you're listening to and write them "Unsent Letters" to tell them what you think about their messages. You'll try a writing exercise called "The Story of My Life" that will help you examine where you've been and where you'd like to go from here. Then you'll practice the "Ultimate Motivation" exercise to figure out what it takes to make your dreams come true. The Power of Stories Today, you'll delve into the inner workings of stories. We'll explore the three basic building blocks of a plot. You'll try out several ways to make up a plot and learn how to write endings. We'll discuss the option of writing a story before you know how it ends. It takes courage, but the result can be worth the bumpy ride. You'll explore how to move through time using summaries, scenes, and flashbacks. This lesson will help you understand why even simple stories can intrigue and hold your reader. Your Characters and What They Have to Say All people have a lot in common. We share the same basic story. We're born, we struggle, and in the end, we die. Your job as a writer is to create characters that your readers feel similarities with. In this lesson, you'll practice developing characters and using dialogue. You'll learn how to pay attention to people—what makes them different and what makes them the same. I'll pass on some tips on writing good dialogue, and then you'll conduct an in-depth interview—with yourself! Doubt, Trust, and Meaning In our last lesson, we'll talk about the ways you'll inevitably doubt yourself as you write. You'll try out two exploratory writing exercises that will help you develop the trust you need to keep on writing. I'll have you consider the point of view of an alien living five million light years away. Humans have an odd habit of writing down events that may or may not have happened. Why do they like to write? What good does it do? How can they tell good writing from what isn't so good? From this perspective, you'll discover why the pursuit of meaning comes naturally to human beings. You'll get some good advice about steps you can take to continue to improve your writing, as well as explore publishing. In your final assignment, you'll share your short creative piece with me and your fellow students. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Certificate in A to Z Grant Writing Online Course

Courses for Success
Online Part time 6 - 8 weeks February 2017 USA USA Online

A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. [+]

Start Now To Learn The A to Z Grant Writing Interactive Online Course A to Z Grant Writing is an invigorating and informative course that will equip you with the skills and tools you need to enter the exciting field of grant writing! You'll learn how to raise needed funds by discovering how and where to look for potential funders who are a good match for your organization. You'll also learn how to network and develop true partnerships with a variety of funders, how to organize a successful grant-writing campaign, and how to put together a complete proposal package. This course speaks mainly to nonprofit organizations, schools, religious institutions, and municipalities seeking grants from foundation, corporate, government, and individual donors. It's also an excellent primer for individuals wishing to become grant-writing consultants or community grant-writing volunteers. Many of this course's elements also easily translate to the for-profit field and to individual artists, and material specifically designed for businesses and individuals is included. No matter who you are or what level of experience you have, you'll find the A to Z of writing and submitting successful proposals here! Course Fast Facts: Learn how to discover The A to Z Grant Writing Online Course in only 6 weeks Approximately only 2 to 4 hours per week of study is required This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone Instructors lead each course and you will be able to interact with them and ask questions You can study from home or at work at your own pace in your own time You can download printer friendly course material or save for viewing off line You will be awarded a certificate at completion of this course How is the The A to Z Grant Writing Online Course Studied? Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand. Recognition & Accreditation All students who complete The A to Z Grant Writing Online Course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email. Units of Study There are 12 units of study Welcome to the World of Grant Writing! Have you wondered what a grant writer does, what kinds of organizations and causes seek grants, and what types of grants are available? In this lesson, you'll find the answers to your questions, as well as tips for getting into the grant writing field and for finding funders. The Research Information Sheet (RIS) Many people are often surprised at how much research needs to go into finding a potential funder who is a good match for your program efforts! Finding funders takes a lot of time, effort, and planning, and this lesson will walk you through the information you need to gather and organize. You will gain an invaluable tool here—the Research Information Sheet (RIS)—which will help you keep your research focused and on track. Funder Application Guidelines In today's lesson, you'll meet three real-world foundation and corporate funders: the Verizon Foundation, Wells Fargo, and the Ben & Jerry's Foundation. We'll walk through the application guidelines for each of them, which will help you get a feel for what to look for in a good match potential funder, how funders present their mission and goals, and what they expect in a complete proposal package. Remember, the more application guidelines you read and study, the better you'll be able to create a successful proposal package. Getting Organized Now that you have a feel for what kinds of information to gather in your search for good match potential funders, you need to know how to effectively organize it. We'll begin with a big-picture overview of the grant writing process, so you'll know where your research fits in each step of the way. Then you'll get some proven techniques and tools for organizing an efficient and smooth-running development department. A grant writing campaign means submitting an ongoing calendar of proposals to a wide variety of potential funders, and an organized office is the only way to accomplish this goal! Networking and Positive Communication Developing community relationships is crucial to finding support for any worthy cause. So today we'll look at some creative how-tos of networking with community members, VIPs, and corporate, foundation, and government representatives to help you find contacts and support in your community. Then we'll lay the groundwork for making that crucial initial contact with a potential funder. This might be a bit nerve-racking at first, but with the proper preparation, it can be extremely rewarding Teamwork, Collaboration, and Site Visits Research, relationship-building, phone contacts, organizing—does it all rest on the shoulders of one grant writer? Happily, the answer is no! Today you'll meet the development team members who implement the grant writing campaign and get some ideas for how to put a team of your own together. You'll also get acquainted with the collaborative partners who work side by side with you and your organization, and you'll discover how to put together a successful site visit. Letters and the Courage to Ask It's so important to know how to present yourself, your organization, and your proposed program effectively. So in this lesson, we'll explore the elements of two all-important letters: the letter of inquiry and the letter of request. Most funders will want either one or both of these letters, so knowing how to write them is essential. You'll also learn how to ask for the right grant amount and how to overcome any fears you may have about asking for support The Gold Medal Proposal Package: Part 1 You'd be amazed at how many organizations go about their grant writing campaigns backwards! To spare you a great amount of extra work, stress, and unnecessary discouragement, we'll walk through a vital technique: the Rollover Concept. We'll also begin a detailed exploration of the elements of a Gold Medal Proposal Package, including your organization's history and background, mission statement, goals, major accomplishments, and many other documents and materials that potential funders require. The Gold Medal Proposal Package: Part 2 Picking up where we left off in Lesson 8, today you'll see how to write your need statement, proposed program paragraphs, measurable objectives, timeline, and evaluation plan. You'll also get a good idea of what kinds of financial documents and materials funders expect in complete proposal packages, including your organization projected income and expense budget, audited financial statement, proposed program budget and request, and future funding paragraphs. Feedback and Final Reports What happens to your proposal after you apply for a grant? If you've ever wondered about this, today you'll discover all the hoops it goes through once it reaches the program officer's desk. If your application should be declined, you'll see how to turn that into an opportunity for future success. And if your proposal should be accepted, you'll learn about the essential thank-you letter, how to put together the final report, and how to acknowledge and provide benefits to the funders supporting your program efforts. You'll also understand how crucial it is to diversify your funding base! Business, Individual, and Government Proposals Today you'll learn about the A to Z of creating business (for-profit) and individual artist proposal packages. You'll also get some important tips and techniques for putting together proposals for government funding sources, which, as you can imagine, will be more complicated and much lengthier than proposals to foundations, corporations, or individual donors. Proposal Presentation and Board Motivation In our last lesson together, you'll learn about the importance of presentation when it comes to your proposal package. And you'll also gain some insights into what your board of directors can do for you regarding fund raising, as well as get some ideas about how to get them motivated to do it! Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Work-Life Balance Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise. [+]

Top Online Courses in Communication. Balance Career and Home Life to Excel in Your Career Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise. With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home. By the end of this course, you will be able to: Explain the benefits of work life balance Recognise the signs of an unbalanced life Identify employer resources for a balanced lifestyle Improve time management and goal setting Use the most effective work methods for you Create balance at work and at home Manage stress Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Benefits of a Healthy Balance Why it's important Increased productivity Improved mental and physical health Increased morale Module Three - Signs of an Imbalance Health risks Absenteeism Burnout Stress Module Four - Employer Resources Offer more employee control Ask employees for suggestions Employee assistance program (EAP) Reward your staff Module Five - Tip in Time Management The urgent/important matrix Learn to say no Stay flexible 80/20 rule Module Six - Goal Setting The three p's SMART goals Visualization Prioritising your goals Module Seven - Optional Ways to Work Telecommuting Job sharing Job redesign Flex time Module Eight - At Work Leave home stress at home Break up large tasks Delegate Set accurate goals Module Nine - At Home Leave work stresses at work Turn your phone off Take some "me" time Maintain your boundaries Module Ten - Stress Management Exercise Eating well Getting enough sleep Self-assessment Module Eleven - Working in a Home Office Setting up a home office Setting boundaries Dealing with distractions Make a schedule and stick to it Module Twelve - Wrapping Up Words from the Wise CATHERINE PULSIFER - It is balance; we need it. The sad part is that some people pay more attention to their credit than they do to their own balance in life! STEVEN R. COVEY - Wisdom is your perspective on life, your sense of balance, your understanding of how the various parts and principles apply and relate to each other. BETSY JACOBSON - Balance is not better time management, but better boundary management. Balance means making choices and enjoying those choices. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Train The Trainer Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. You will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way. [+]

Deliver Engaging and Compelling Workshops Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. You will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way. Our Train-The-Trainer course will provide you the skills to help you deliver engaging and compelling workshops. Skills such as facilitating, needs analysis, and managing tough topics will give you what you require to become a trainer. By the end of this Train The Trainer Online Short Course, you will be able to: Define training, facilitating and presenting Understand how to identify participants’ training needs Create a lesson plan that incorporates the range of learning preferences Create an active, engaging learning environment Develop visual aids and supporting materials Manage difficult participants and tough topics Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. How to study online course? Upon enrolment, an automated email will be sent to you with your URL login address and your password (please check your junk email inbox if not received as this is an automated email), in order for you to access our online portal, which is Available 24/7 on any computer or smart mobile device. The course is easy to follow and understand. All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations for Each Module Three: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Four: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B A Take-Home Template Module Five: Choosing Activities Types of Activities Creating a Tickle Trunk What To Do When Games Go Wrong Module Six: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting up the Physical Location Module Seven: Getting off on the Right Foot Greeting Participants Being Prepared Using Icebreakers Module Eight: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Gauging When It's Time For A Break Module Nine: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Post-It Notes Module Ten: Dealing with Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Eleven: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing with Sensitive Issues in the Workshop Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

The Professional Wedding Planning Course

Courses for Success
Online Part time Open Enrollment USA USA Online

The Professional Wedding Planning Course takes you step by step through everything you need to know, to get you up and running as quickly as possible, including all the things that you must address, the timings involved and interviews with all the top suppliers in the wedding planning industry. [+]

Top Online Courses in Communication. Plan Your Own Wedding and Save Thousands or Become a Wedding Planner Today! The Professional Wedding Planning Course takes you step by step through everything you need to know, to get you up and running as quickly as possible, including all the things that you must address, the timings involved and interviews with all the top suppliers in the wedding planning industry. Are you planning on getting married and want to learn how to plan your own wedding and save thousands of dollars, or are you wanting to become a professional wedding planner, now you can with The Professional Wedding Planning course. With our Professional Wedding Planning Course we teach you the following: How to save thousands of dollars Styles of weddings How to juggle high quality with affordability Setting wedding dress budgets We also look at wedding make up Advice on booking make up All the important steps in the wedding planning process The timing of the wedding, from 12 months to the day of the wedding How to negotiate with wedding suppliers, so you get the best value for money We teach you how to go and visit hairstylists and ask them the right questions Wedding cars, when to book, advice on picking a wedding car company and choosing a wedding car package. We also look at an interview with the do’s and the don’ts with the church minister If you are a complete and utter beginner, a mum during school working hours, you need a job, you need a new career or you want to work part-time, wedding planning is absolutely for you! Why Wedding Planning? The secret is low start-up cost; all you need is a computer or telephone. You will work from home so you are not paying any rent to anybody. It’s easy work. Wedding planners also get hired to do anniversaries and engagement parties etc. You don’t need any prior experience. The average time required to complete the course is a few weeks (however you can take as long as you need as there is no expiry date on course access, you have unlimited lifetime access to the course) Course Fast Facts: Discover how to plan a wedding and save thousands of dollars New 9 unit Professional Wedding Planning Certificate Course Study along with simple instructions, videos & demonstrations Written and developed by leading Wedding Planners Receive one-on-one online help & support Unlimited, lifetime access to Professional Wedding Planning online Course Certificate awarded with passing score for the online assessment Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device How to study online course? Upon enrolment an automated email will be sent to you to register your username and password (please check your junk email inbox if not received as this is an automated email), in order for you to access our online instructional video learning platform, which is Available 24/7 on any computer or smart mobile device. The course is easy to follow and understand as we teach you live step by step, while you watch us demonstrate tips and techniques. All students who complete the course receive a certificate (see qualifications page) with a passing score (for the online assessment) and will be issued a certificate via email, plus our professional wedding planner tutors are always available to help you. If can use a telephone and computer then you are ready to take our course. Our course brings you everything you need to achieve the success you want. This is a course written by working wedding planners at the top of their field. This course is not just about theory. It is also about equipping you with the real world tools and information you will need to become a professional wedding planner. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Unit 1 Overview Of Wedding Planning Wedding planning theory Styles of weddings Types of weddings Legal obligations for getting married Bridal couture covering styles of dresses We look at booking times How to juggle high quality with affordability Inspiration for new designs Setting wedding dress budgets Wedding dress accessories Tips on ordering a wedding dress Unit 2 Responsibilities The responsibilities of the wedding What the bride’s parents are responsible for How to work all the responsibilities out We also look at wedding make up Advice on booking make up Trial make up Picking a professional make up artist Working out the make up schedule on the wedding day Unit 3 Wedding Traditions Traditions of weddings The symbolism of the white dress, veil, shoes and more We also look at wedding cakes Learn how to pick a good wedding cake When to book a wedding cake Designs of the wedding cake,t Tials of cake tasting and different flavours How much the wedding cake will cost and the difference between a budget cake and a prestigious cake. Unit 4 Wedding Budgets & Receptions & Your Portfolio Wedding budgets and where to spend your money Food and beverage budgets Entertainment budgets, Making a portfolio for business partners. You will also learn about the reception house When to book the reception Avice on accommodation for guests of the wedding Photo areas for the wedding Reception house package. Download Budget PDF included Unit 5 Wedding Timing Timing of the wedding planning from 6-12 months ahead to wedding day You will learn how to schedule every activity of the wedding How to make a run sheet for the wedding day We look at florist as well Booking a florist Advice on budgets of a florist Seasonal flowers for weddings Tips on how to take care of the flowers on the day Unit 6 The Wedding Planner Learn how to plan all the activities of a wedding How to plan or book Hens nights Bridal shower, ceremony and reception venues, Weddings musicians, Book the wedding dress Wedding rings Passports and honey moon We also cover wedding music When to book wedding musicians Wedding music packages Wedding music budgets Why to pick a professional over a casual band. Includes a Wedding Planner download PDF Unit 7 Wedding Tips Here we look at wedding tips Your reputation Staff meals Wedding contracts Payments to services How to charge your services What to put in a bridal emergency kit Look at how to pick a wedding photographer Learn about different styles of photo shoots When to book a wedding photographer When the bride and groom will receive their wedding photos. Unit 8 Church Minister In this module we cover an interview with a church minister Who can get married in a church? The rules of being married in a church Booking a church and a minister Legal requirements of marriage Choosing the vows Order of service Ceremony rehearsals and setting up the church. Unit 9 Hair Stylist, Stylist & Wedding Cars Bridal hair stylist How to book the hair dresser Advice on the trial and when to book one What hair style the bride should have Hair accessories like flowers and veils Going to the salon or getting the hair dresser to go to the bride We also cover wedding styling How to pick a theme for the wedding Styling the ceremony to the reception When to book a wedding stylist and how to communicate the stylist with other services We also look at wedding cars and when to book Advice on picking a wedding car company and choosing a wedding car package. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader and Microsoft Word [-]

Teamwork and Team Building Online Course

Courses for Success
Online Part time Open Enrollment USA USA Online

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. [+]

Teamwork is Vital in a Successful Organization For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member. Course Topics: Three Types of Teams T&J Four Phase Model Encouraging Teamwork The SWOT Analysis By the end of this Teamwork and Team Building Online Course you, will be able to: Understand the concept of a team, and how to monitor success. Explain the four phases of the Tuckman team development model. Understand the three types of teams. Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing). Understand the benefits and disadvantages of various team-building activities. Describe several team-building activities that you can use, and in what settings. Follow strategies for setting and leading team meetings. Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems. List actions to do -- and those to avoid -- when encouraging teamwork. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Section One: Getting Started Section Two: Defining Success What is a Team? An Overview of Tuckman and Jensen’s Four-Phase Model Section Three: Types of Teams The Traditional Team What are Self-Directed Teams Virtual Teams Section Four: First Stage of Team Development – Forming Characteristics of the Stage Forming A Leaders Role for Forming A Followers Role for Forming Section Five: Second Stage of Team Development – Storming Characteristics of the Stage Storming A Leaders Role for Storming A Followers Role for Storming Section Six: Third Stage of Team Development – Norming Characteristics of the Stage Norming A Leaders Role for Norming A Followers Role for Norming Section Seven: Fourth Stage of Team Development – Performing Characteristics of the Stage Performing A Leaders Role for Performing A Followers Role for Performing Section Eight: Team Building Activities The Benefits and Disadvantages Team-Building Activities That Won’t Make People Cringe Location for Team-Building Section Nine: Making the Most of Team Meetings Setting the Time and the Place Trying the 50-Minute Meeting Using Celebrations of All Sizes Section Ten: Solving Problems as a Team The Six Thinking Hats Encouraging Brainstorming Basic Brainstorming Building Consensus Section Eleven: Encouraging Teamwork Some Things to Do Some Things to Avoid Some Things to Consider Section Twelve: Wrapping Up Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Minimum age Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Microsoft Office 2003 or equivalent, and Microsoft Windows 98, or Mac OS X, and CD-ROM drive. Students will also need access to a printer and the following applications: Adobe Acrobat Reader [-]

Resume Writing Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Your resume is often the deciding factor when you apply for a position, it is the personal profile of your work and life experience that differentiates you from the crowd and tells your potential employer why you deserve the job. [+]

Top Online Courses in Communication. Learn to Write a Powerful and Engaging Resume Your resume is often the deciding factor when you apply for a position, it is the personal profile of your work and life experience that differentiates you from the crowd and tells your potential employer why you deserve the job. Our Resume writing short course can help anyone at any stage of their career, whether you're applying for your first job, changing industries or even applying for your first CEO position. By the end of this course, you will be able to: Understand the fundamentals of resume writing Structure a resume for maximum impact Use your resume to positively influence your job interview Target your resume to the business you apply for Promote your personal and professional knowledge and experience Understand different resume writing styles Write cover letters that make you stand out from the crowd Course Fast Facts: Easy to follow and understand Only 2 to 4 hours of study is required Unlimited, lifetime access to online course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate of completion provided How to study online course? Upon enrolment an automated email will be sent to you with your URL login address and your password (please check your junk email inbox if not received as this is an automated email), in order for you to access your online material, which is Available 24/7 on any computer or smart mobile device. The course is easy to follow and understand. All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study This course has four units of study. Section One: Resume Basics An introduction to resume writing What is a resume? But why Prepare a Resume But why Prepare a Resume continued IMPACT is the Key Beyond getting through the door Solicited vs Unsolicited Resumes Resume vs. Curriculum Vitae Parts of a Resume Other Possible Headings Mix and Match Getting Started A Serious Self Assessment Areas for Self Assessment Understanding the Job Sample Job Description What to look for in a Job Description Exercise of Studying the Job Exercise on Studying the Job Conti... Study the Company Study the Company continued How to use information about the C. Exercise on studying the Company Study Company Information Section Two: A Closer Look At Resumes Writing down each Section Parts of a Resume Contact Information Career Objective Examples of Career Objective What Objective Section can accomplish Create your Career Objectives Education Education continued Professional Experience What if you have no work experience Professional Experience Examples of Power Words Organisations and Affiliations Skills Tips for Organisation Section Seminars and Training References Section Three: The Format That Fits You Best Strategic resume formatting Chronological Resume Format Excerpt from Chronological Resume Pros of Chronological Resume Functional Resume Format Excerpt from Functional Resume Pros of Functional Resumes Cons of a Functional Resume Best of both worlds Transferable Skills Communication Research and Planning Human Relations Management Identify Transferable Skills Section Four: The Final Touches Sending out your Resume Stick to formal Printing your Resume Cover Letters Format of a Cover Letters Recommended Content for Cover Letters Tips for Writing Cover Letters Submitting Resumes Online Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Minimum age Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Microsoft Office 2003 or equivalent, and Microsoft Windows 98, or Mac OS X, and CD-ROM drive. Students will also need access to a printer and the following applications: Adobe Acrobat Reader and Macromedia Flash player. Microsoft word [-]

Proposal Writing Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

A good proposal doesn’t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice. [+]

Learn how to Structure, Write and Finish a Proposal A good proposal doesn’t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice. This course will take you through each step of the proposal writing process, from understanding why you are writing a proposal; to gathering information; to writing and proofreading; to creating the final, professional product. This course is targeted at individuals and groups who require an understanding of how to structure, write, and finish a proposal. By the end of this course, you will be able to: Understand the basic requirements for developing a proposal. Follow the approach provided to help develop focused, high-quality proposals. Utilise the tips and techniques to determine an appropriate structure to use for your proposals in different situations. Make good use of illustrations in your proposals. Define proofreading and understand the techniques in improving proofreading skills. Define peer review and list ways peer review can help improve your proposals. Notice (and correct) common spelling and grammar issues in your proposal writing. List guidelines in printing and publishing your proposal. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Section One: Getting Started Objectives Section Two: The Request Requests for Proposals Section Three: The Proposal-writing Process A Winning Proposal The Proposal-writing Process Section Four: The Requirement What does the customer want? What does your company want? Initial data gathering Section Five: Why Pick Us? Key Differentiators Key Messages Section Six: Illustrations Illustrations Sample Illustrations Section Seven: Proposal Structure The Basic Outline Creating and Sequencing your Table of Contents Section Eight: Details and Research The Reader Organizing your information Identifying Resources Section Nine: Writing Skills Revision – Part One Spelling Grammar Punctuation Language Section Ten: – Writing Skill Revision, Part Two Parts of a Sentence Write faster – effective writing Paragraphs Section Eleven: Writing the text of the Proposal Choosing a Format Templates Proposal Content Executive Summaries Section Twelve: Proofreading, Editing, and Finishing Proofreading Review/Peer Review The Appearance – Printing and Publishing Section Thirteen: Wrapping Up Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Negotiation Skills Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. [+]

Top Online Courses in Communication. Negotiation Skills are Vital in Everyones Career Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever: Decided where to eat with a group of friends? Decided on chore assignments with your family? Asked your boss for a raise? These are all situations that involve negotiating! This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future. By the end of this Negotiation Skills Online Short Course, you will be able to: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts Lay the groundwork for negotiation Identify what information to share and what to keep to yourself Understand basic bargaining techniques Apply strategies for identifying mutual gain Understand how to reach consensus and set the terms of agreement Deal with personal attacks and other difficult issues Use the negotiating process to solve everyday problems Negotiate on behalf of someone else Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Understanding Negotiation Types of negotiations The three phases Skills for successful negotiation Module Three - Getting Prepared Establishing your WATNA and BATNA Identifying your WAP Identifying your ZOPA Personal preparation Module Four - Laying the Groundwork Setting the time and place Establishing common ground Creating a negotiation framework The negotiation process Module Five - Phase One - Exchanging Information Getting off on the right foot What to share What to keep to yourself Module Six - Phase Two - Bargaining What to expect Techniques to try How to break an impasse Module Seven - About Mutual Gain Three ways to see your options About mutual gain Creating a mutual gain solution What do I want? What do they want? What do we want? Module Eight - Phase Three - Closing Reaching consensus Building an agreement Setting the terms of the agreement Module Nine - Dealing with Difficult Issues Being prepared for environmental tactics Dealing with personal attacks Controlling your emotions Deciding when it's time to walk away Module Ten - Negotiating Outside the Boardroom Adapting the process for smaller negotiations Negotiating via telephone Negotiating via email Module Eleven - Negotiating on Behalf of Someone Else Choosing the negotiating team Covering all the bases Dealing with tough questions Module Twelve - Wrapping Up Words from the Wise JOHN F. KENNEDY - Let us begin anew; remembering on both sides that civility is not a sign of weakness. Let us never negotiate out of fear, but let us never fear to negotiate. HENRY KISSINGER - Each success only buys an admission ticket to a more difficult problem. TOM PETERS - Under-promise; over-deliver. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Marketing Basics Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. [+]

Get a Better Understanding of Marketing and Grow Your Business Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed. Marketing Basics will provide the basic knowledge to show you how to build and grow your business. Marketing has changed a lot recently and having a new perspective will give you the needed information to assist in making marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing. By the end of this course, you will be able to: Define your market Know the different types of marketing and ways to use them Learn effective ways of communicating with the customer Know how to set marketing goals and strategies Recognise common marketing mistakes and know how to avoid Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - What is Marketing? What is a market? Marketing is not selling Understanding customer needs Defining your product or service Module Three - Common Marketing Types (Part 1) Direct marketing Active marketing Incoming marketing Outgoing marketing Module Four - Common Marketing Types (Part 2) Guerrilla marketing B2B marketing B2C marketing Promotional marketing Module Five - The Marketing Mix Product Price Promotion Place Module Six - Communicating the Right Way The marketing pitch Sell value, not the price Fun and entertaining is powerful Choosing the right media Module Seven - Customer Communications Give your customers a voice It's not about you, it's about them Every interaction counts Answers questions honestly Module Eight - Marketing Goals Brand switching Repeat purchases Brand loyalty Inform and educate Module Nine - The Marketing Funnel Awareness Interest Desire Action Module Ten - Marketing Mistakes (Part 1) Not taking social media seriously Not having a USP Cross cultural and international translations Not building a relationship Module Eleven - Marketing Mistakes (Part 2) Not having a plan Aiming at everyone Not tracking metrics Not listening to your customers Module Twelve - Wrapping Up Words from the Wise SETH GODIN - Don't find customers for your products; find products for your customers. BARBARA CORCORAN - Every single thing I learned about marketing and building my business, I learned from my mum, and she had never been in the workforce. SHe just had great practical sense. NICOLAS ROEG - Marketing is a very good thing, but it shouldn't control everything. It should be the tool, not that which dictates. JOE PULIZZI - Word-of-Mouth marketing has always been important. Toda, it is more important than ever because of the power of the internet. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Facilitation Skills Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself. [+]

Top Online Courses in Communication. How to Lead Meetings and Discussions More Effectively Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself. This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings. Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself. By the end of this course, you will be able to: Define facilitation and identify its purpose and benefits Clarify the role and focus of a facilitator Differentiate between process and content in the context of a group discussion Provide tips in choosing and preparing for facilitation Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming and performing Identify ways a facilitator can help a group reach consensus: from encouraging participation to choosing a solution Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups Define what interventions are, when they are appropriate and how to implement them Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Understanding Facilitation What is facilitation? What is a facilitator? When is facilitation appropriate? Module Three - Process vs Content About process About content A facilitator's focus Module Four - Laying the Groundwork Choosing a facilitated approach Planning for a facilitated meeting Collecting data Module Five - Tuckman and Jensen's Model of Team Development Stage One - Forming Stage Two - Storming Stage Three - Norming Stage Four - Performing Module Six - Building Consensus Encouraging participation Gathering information Presenting information Synthesizing and Summarising Module Seven - Reaching a Decision Point Indentifying the options Creating a short list Choosing a solution Using the multi-option technique Module Eight - Dealing with Difficult People Addressing disruptions Common types of difficult people and how to handle them Helping the group resolve issues on their own Module Nine - Addressing Group Dysfunction Using ground rules to prevent dysfunction Restarting and reframing issues Some of the ways of restarting and reframing includes Getting people back on track Module Ten - About Intervention Why intervention may be necessary When to intervene Levels of intervention Module Eleven - Intervention Techniques Using your processes Boomerang it back ICE it - Identify, Check for agreement, Evaluate how to resolve Module Twelve - Wrapping Up Words from the Wise YOGI BERRA - In theory there is no difference between theory and practice. In practice there is. DWIGHT EISENHOWER - Plans are nothing; planning is everything. JONAS SALK - The reward for work well done is the opportunity to do more. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Delivering Constructive Criticism Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. [+]

How to Manage Criticism to Benefit Your Organization Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers. By the end of this Delivering Constructive Criticism Online Short Course, you will be able to: Understand when feedback should take place Learn how to prepare and plan to deliver constructive criticism Determine the appropriate atmosphere in which it should take place Identify the proper steps to be taken during the session Know how emotions and certain actions can negatively impact the effects of the session Recognise the importance of setting goals and the method used to set them Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - When Should Feedback Occur? Repeated events or behavior Breaches in Company policy When informal feedback has not worked Immediately after the occurrence Module Three - Preparing and Planning Gather facts on the issue Practice your tone Create an action plan Keep written records Module Four - Choosing a Time and Place Check the ego at the door Criticize in private, praise in public It has to be face to face Create a safe atmosphere Module Five - During the session (Part 1) The feedback sandwich Monitor body language Check for understanding Practice active listening Module Six - During the Session (Part 2) Set goals Be collaborative Ask for a self-assessment Always keep emotions in check Module Seven - Setting Goals SMART goals The Three P's Ask for their input Be as specific as possible Module Eight - Diffusing Anger or Negative Emotions Choose the correct words Stay on topic Empathize Try to avoid "You messages" Module Nine - What Not to Do Attacking or blaming Not giving them a chance to speak Talking down Becoming emotional Module Ten - After the Session (Part 1) Set up a follow-up meeting Make yourself available Be very specific with the instructions Provide support and resources Module Eleven - After the Session (Part 2) Focus on the future Measuring results Was the action plan followed? If improvement is not seen, then what? Module Twelve - Wrapping Up Words from the Wise FRANKLIN P. JONES - Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. MARK TWAIN - One mustn't criticise other people on grounds where he can't stand perpendicular himself. MARGARET CHASE SMITH - Every human being is entitled to courtesy and consideration. Constructive criticism is not only to be expected but sought. RALPH MARSTON - You've done it before and you can do it now. See the positive possibilities. Redirect the substantial energy of your frustration and turn it into positive, effective, unstoppable determination. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Customer Service Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. [+]

Top Online Courses in Communication. Techniques to Ensure 100% Customer Satisfaction Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business. By the end of this Customer Service Online Short Course, you will be able to: What Customer Service is How your attitude affects customers. How to identify and address the needs of your customers. How using excellent customer service can generate return business. How to build good will. How to provide customer service over the phone. How online tools can aid customer service. How to deal with difficult customers. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Section One: Getting Started Objectives Section Two: Who & What We Do Customers Internal Customers External Customers Customer Service? Section Three: Attitude is a little thing Appearance Smile It’s Infectious Stay Awake Being Positive Section Four: Customer Needs See things from a client's perspective Thinking Outside the Box Meeting Their Needs Going the Extra Mile Section Five: Get Them to Come Back Following Up Dealing with Complaints Turn it Back in your Direction Section Six: Face to Face Customer Service All from the comfort of your desk Using Body Language Section Seven: Telephone Customer Service The Advantages and Disadvantages Telephone Etiquette Tips and Tricks for Providing Customer Service over the Phone Section Eight: Electronic Customer Service The Advantages and Disadvantages Netiquette Email Etiquette: The Do’s and Don’ts of Email Tips and Tricks Electronic Ping Pong Section Nine: Rescuing Difficult Customers Defuse Anger Common Ground Know Your Limits Know Your Limits Emotions Section Ten: Escalation Abusive Customers Sticks & Stones Physical Threats Section Eleven: Impress Customers Every Time Ten Tips to Impress Your Customer Section Twelve: It’s a Wrap Food for Thought Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Critical Thinking Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. [+]

Analyze and Evaluate Information to Boost Your Performance Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur. Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance. By the end of this Critical Thinking Online Short Course, you will be able to: Understand the components of critical thinking Utilise non-linear thinking Use logical thinking Recognise what it means to be a critical thinker Evaluate information using critical thinking skills Identify the benefits of critical thinking Revise perspective, when necessary Comprehend problem solving abilities Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Components of Critical Thinking Applying reason Open Mindedness Analysis Logic Module Three - Non-Linear Thinking Step out of your comfort zone Don't jump to conclusions Expect and initiate change Being ready to adapt Module Four - Logical Thinking Ask the right questions Organise the data Evaluate the information Draw conclusions Module Five - Critical Thinker (Part 1) Active listening Be curious Be disciplined Be humble Module Six - Critical Thinking (Part 2) Seeing the big picture Objectivity Using your emotions Being self-aware Module Seven - Evaluate the Information Making assumptions Watch out for the bias Ask clarifying questions SWOT analysis Module Eight - Benefits of Critical Thinking Being more persuasive Better communication Better problem solving Increased emotional intelligence Module Nine - Changing your Perspective Limitations of your point of view Considering others viewpoint Influences on bias When new information arrives Module Ten - Problem Solving Identify inconsistencies Trust your instincts Asking why? Evaluate the solution(s) Module Eleven - Putting it all Together Retaining your new skills Reflect and learn from mistakes Always ask questions Practicing critical thinking Module Twelve - Wrapping Up Words from the Wise ALISON KING - Good questioners are good thinkers. HENRY WARD BEECHER - All words are pegs to hang ideas on. RUDOLF ARNHEIM - All perceiving is also thinking, all reasoning is also intuition, all observation is also invention. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Conflict Resolution Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. [+]

Top Online Courses in Communication. Learn How To Resolve Conflicts of Any Size There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame. Course Topics: Building Positive Energy Fishbone Diagram Agreement Frame By the end of this Conflict Resolution Online Short Course, you will be able to: Understand what conflict and effective conflict resolution mean. Understand all six phases of the conflict resolution process. Understand the five main styles of conflict resolution. Be able to adapt the process for all types of conflicts. Be able to break out parts of the process and use those tools to prevent conflict. Be able to use basic communication tools, such as the agreement frame and open questions. Be able to use basic anger and stress management techniques Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Units of Study Section One: Getting Started Section Two: Introduction to Conflict Resolution Conflict, What Is It? What is Effective Conflict Resolution? Understanding the Effective Conflict Resolution Process Section Three: Effective Conflict Resolution Styles Collaborating Competing Compromising Accommodating Avoiding Section Four: Creating a Communicative Atmosphere Defuse Emotions Setting Ground Rules Choosing the Time and Place Section Five: Mutual Understanding What Do I Want? What Do They Want? What Do We Want? Section Six: Focusing on Individual and Shared Needs Identify Common Ground Build Positive Energy and Goodwill Strengthen Your Partnership Section Seven: Analysing to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram Identifying the Benefits of Resolution Section Eight: Create Options Generate, Don’t Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Section Nine: Solution Building Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan Section Ten: Additional Tools Stress Management Techniques Anger Management Techniques The Agreement Frame Asking Open Questions Section Eleven: Wrapping Up Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]