Course in Hotel & Catering Management - CPD Accredited


Program Description

About this course

Looking to open your hotel/catering company or just make a jump in your career? Know every step you need to take to successfully make this move

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

  • Do you enjoy helping people?
  • Do you like being a host or hostess?
  • Do you have a passion for food?
  • Do you want a career where you are in a position of control?

If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love.

What you'll learn

Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work. In our comprehensive online course, you will learn:

  • Food science
  • Food production and service
  • How to run a front office
  • How to manage and coordinate housekeeping services
  • Basic accounting, marketing, sales, communication, and customer service strategies and techniques
  • How to use technology to your advantage

Who is this course for?

  • Whether you are looking to switch to a more exciting and rewarding career, or are looking for a first career that is both challenging and fulfilling, our online Hotel & Catering Management will get you started on your way to happiness.
  • You won’t even have to leave the comfort of your own home, as our intensive online course load will be available to you whenever you like, wherever you are.
  • Making a positive change in your life has never been this easy. Enrol in our online Hotel & Catering Management course soon, and give yourself the satisfaction and fulfilment of a new, rewarding career.

Career path

After completing this course, you could:

  • Start a career in the hospitality industry
  • Impress your bosses with your newfound knowledge and skills, earning a promotion or raise
  • Open your own hotel, hostel, or guesthouse
  • Found a catering company


International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.


To receive certification, you must:

  1. Complete every page of the course
  2. Score at least 55% on the exam at the end of the course
  3. That's it!

After successfully completing the course, you will immediately receive your PDF course certificate so you can instantly add it to your CV and display your achievement. You can also request a hard copy certificate to be sent to your postal address for a small printing and posting fee.

All our courses are accredited by the International Council for Online Educational Standards - (accreditation number ICOES/00763/13/36). Most of our courses will earn you credits through Continuing Professional Development (CPD) / Continuing Education (CE). Check for the CPD logo on the course page.

CPD points are accepted and recognized by employers from both the public and private sectors, and academic institutions across the UK and internationally.

International Open Academy is also an officially approved TQUK (Training Qualifications UK) centre, with the TQUK Center Number: C001157.

TQUK is a national awarding body recognized by the UK Government and regulated by Ofqual (The Office of Qualifications and Examinations Regulation).

Receive your certificate in 4 simple steps

Step 1: Register

Follow the easy peasy enrollment process.

Step 2: Study

Absorb and remember course content with our easy-to-follow, structured information and helpful illustrations. And yes - you can study anywhere, anytime, from any device.

Step 3: Evaluations

Reinforce your learning with quizzes at the end of each module

Step 4: Certification

Once you’ve successfully completed your course and passed the exams, you’ll receive your certification. Congratulations on your amazing achievement!

Course Breakdown

Module 1: Hospitality Management

  • 1.1 Operating a hotel or catering company
  • 1.2 Projecting comfort and ease
  • 1.3 Elevating your business
  • 1.4 Making a profit

Module 2: Food Science

  • 2.1 Chemistry of cooking
  • 2.2 Food preservation
  • 2.3Food technology
  • 2.4 Nutrition

Module 3: Food Production

  • 3.1 Basic cooking styles
  • 3.2 Basic cooking methods
  • 3.3 Food handling
  • 3.4 Menu planning
  • 3.5 Pricing

Module 4: Food & Beverage Service

  • 4.1 Planning the event
  • 4.2 Types of catering options
  • 4.3 Greeting and receiving guests
  • 4.3 Foodservice
  • 4.4 Bar service
  • 4.5 Coordinating in-hotel restaurants

Module 5: Hotel Roles

  • 5.1 Food & beverage management
  • 5.2 Maître
  • 5.3 Chef/Cook
  • 5.4 Butlers
  • 5.5 Porters
  • 5.6 Housekeeping staff

Module 6: Hotel Front Office

  • 6.1 Coordination
  • 6.2 Accommodating guests
  • 6.3Promoting deals and special offers
  • 6.4 Cashiering and handling money

Module 7: Back Office Management

  • 7.1 Supporting the front office
  • 7.2 Managing employees
  • 7.3 Special programs
  • 7.4 Managing bookings
  • 7.5 Attracting guests and VIP’s

Module 8: Housekeeping & Laundry Operation

  • 8.1 Staging the room
  • 8.2 Hygiene and health
  • 8.3 Laundry services
  • 8.4 Accommodating guests

Module 9: Accounting

  • 9.1 Keeping proper records
  • 9.2 Balancing the book
  • 9.3 Cost analysis
  • 9.4 Calculating loss and gain
  • 9.5 Analysing and maximizing profit

Module 10: Sales & Marketing

  • 10.1 Customer satisfaction
  • 10.2 Attracting and keeping customers
  • 10.3 Understanding the consumer
  • 10.4 Pricing
  • 10.5 Deals, promotions, coupons, etc.
  • 10.6 Procedures Manual

Module 11: Communication

  • 11.1 Helping customers
  • 11.2 Handling stressful situations
  • 11.3 Communication strategies
  • 11.4 Communicating between departments
  • 11.5 Managing complaints and concerns

Module 12: Applications of Technology

  • 12.1 Basic business computers
  • 12.2 Information technology
  • 12.3 Catering management tools
  • 12.4 Making your business shine

Module 13: Hotel Security And Health & Safety

  • 13.1 Necessary security positions
  • 13.2 Fire and emergency safety
  • 13.3 In-room security and safety
  • 13.4 First Aid and response plans
  • 13.5 Making the guest feel safe and comfortable
Last updated Jan 2020

About the School

IOA is your one-stop shop for professional development, personal growth, and goal fulfilment. We empower students to live the life they love by delivering diverse and easy to use courses right to your ... Read More

IOA is your one-stop shop for professional development, personal growth, and goal fulfilment. We empower students to live the life they love by delivering diverse and easy to use courses right to your screen. From making a career change to exploring new hobbies or interests, we have courses to tackle a wide spectrum of life’s challenges. Through videos, text, activities, and exams, we keep subjects interesting and entertaining! Learn anywhere, any time, and at your own pace with courses optimized for computers, tablets, and phones. Read less