This support work in schools level 2 course is a knowledge-based qualification suitable for all support staff roles in schools, including site staff, administrators etc as well as those who work directly with children and young people. It seeks to develop the knowledge and understanding that all those working in a school setting will need and covers areas such as safeguarding, communication and understanding the school context.

As it's a knowledge-based qualification, it can be taken by learners not yet employed in a school, as well as providing initial training/induction for those new in post. This course provides students with the perfect opportunity to gain a recognised qualification in the childcare sector without the need for placement work.

Tutorial support by telephone is provided on this course.

  • Qualification: Level 2 Award in Support Work in Schools
  • Accredited: Yes
  • QCF Recognised: Yes at level 2
  • Awarding Body: NCFE
  • Start Date: Anytime - We enrol 365 days a year
  • Duration: Flexible - Approx 80 Hours - 12 Months Max Support
  • Credit Value: 12


Child and young person development

  • Know the main stages of child and young person development
  • Understand the kinds of influences that affect children and young people’s development
  • Understand the potential effects of transitions on children and young people’s development

Safeguarding the welfare of children and young people

  • Know about the legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people including e-safety
  • Know what to do when children or young people are ill or injured, including emergency procedures
  • Know how to respond to evidence or concerns that a child or young person has been abused, harmed or bullied
  • Communication and professional relationships with children, young people and adults
  • Know how to interact with and respond to children and young people
  • How to interact with and respond to adults
  • Know how to communicate with children, young people and adults
  • Know how to communicate with children, young people and adults
  • Know about current legislation, policies and procedures for confidentiality and sharing information, including data protection

Equality, diversity and inclusion in work with children and young people

  • Understand the importance of promoting equality and diversity in work with children and young people
  • Understand the impact of prejudice and discrimination on children and young people
  • Understand inclusion and inclusive practices in work with children and young people

Schools as organisations

  • Know the different types of schools in the education sector
  • Know how schools are organised in terms of roles and responsibilities
  • Understand how schools uphold their aims and values
  • Know about the laws and codes of practice that affect work in schools
  • Know about the range and purpose of school policies and procedures
  • Know about the wider context in which schools operate


Students looking to enrol in this course should meet the following criteria:

  • Be aged 16 Years or above
  • Possess a solid knowledge of the English language
  • Have access to a PC and the internet for the duration of the whole course
  • Basic computer skills: e.g. Word processing, emailing, uploading documents etc
  • Have a genuine desire to succeed

Students do not require a placement to complete this course.


Course duration will vary dependant on student commitment, effort and ability. Overall guided learning hours are Approx 80. This should be used as a guideline only and completion times will vary hugely.

We would encourage students to seriously consider how they plan to complete their chosen course prior to enrolment. Students should think about how they are going to study, where they are going to study and how often. Be realistic!

Speak to family members and help them to understand what you are trying to achieve, explain you may require peace and space to study at certain times. The more you involve them the more likely you are to get them on your side.

Students are reminded that the time in which they complete is purely down to them as an individual. Completion can be as quickly or as slowly as you wish within the 12 month tuition period. If you require additional time an extension may be available. Extensions are arranged at an additional cost as and when needed.


This course is supplied in paper format and will be delivered directly to your chosen address. Students are able to complete their course assignments using a word processing programme and email them direct to the tutor. Once received tutors will reply to you directly. We do not accept course assignments via post.

Students can normally expect to receive delivery of their course materials via courier within 3 working days of enrolment being received. However, we would ask you to allow 7 working days.

Program taught in:
  • English (US)

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This course is Online
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80 hours
- Starting at £299.00
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