Certificate in Hospitality Skills (Online)
Centennial College
Key Information
Select location
Campus location
Online Canada
Languages
English
Study format
Distance Learning
Duration
1 year
Pace
Full time
Tuition fees
CAD 2,721 / per year *
Application deadline
Request info
Earliest start date
Request info
* tuition 2 semesters Canadian students; CAD 15,693 - tuition 2 semesters International students
Introduction
- Program Code: 1869
- School: School of Hospitality, Tourism and Culinary Arts
- Credential: Ontario College Certificate
- Program Type: Certificate program
- Program Length: 1 year/ 2 semesters
- Location: Online
The Hospitality Skills program is crafted as a platform for you to develop the skills required to match the industry’s demand for qualified entry-level employees. In one year (two semesters), this program will set you up to master and apply a variety of practical skills and theoretical knowledge that will allow you the opportunity to work within the hospitality sector.
Your employability will be increased through valuable certifications such as Safe Food Handlers, Smart Serve, first aid/CPR and It’s Your Shift training.
It’s Your Shift Training and Awareness Program
The program will include innovative industry training and awareness certification, It’s Your Shift. The certification will equip you with crucial knowledge and provide current resources focused on sexual harassment prevention and safe practices for intervention as a frontline worker or manager. It will support you, as you enter the hospitality industry, to become a leader in the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.
Please note: Upon program completion, you'll be able and encouraged to continue your studies in one of Centennial College's School of Hospitality, Tourism and Culinary Arts diploma programs, such as Hospitality - Hotel Operations Management (program #1807) or Food and Beverage Management (program #1808).
Admissions
Curriculum
Semester 1
- COMM-160/161 College Communication 1
- GNED General Education Elective
- HOSP-101 Introduction to Computers (Online)
- HOSP-102 Health & Safety Certifications for Hospitality
- HOSP-103 Professional Service Experience
- HOSP-105 Food Theory
- HOSP-111 Introduction to Hospitality Operations
- HOSP-122 Restaurant and Bar Service
Semester 2
- COMM-170/171 College Communication 2
- HOSP-112 Math for Hospitality
- HOSP-201 Room Operations I
- HOSP-204 Introduction to Hospitality Sales and Marketing
- HOSP-209 Human Resources and Career Skills
- HOSP-215 Introduction to Hospitality Accounting
- HOSP-220 Principles of Hospitality Management
- HOSP-222 Restaurant Operations
Program Outcome
Program Highlights
- Graduate with a blend of courses that will give you the skills to start or continue a career in hotel or restaurant operations
- Industry-recognized certifications that prepare you for the workforce.
Program Vocational Learning Outcomes
Program Vocational Learning Outcomes describe what graduates of the program have demonstrated they can do with the knowledge and skills they have achieved during their studies. The outcomes are closely tied to the needs of the workplace. Through assessment (e.g., assignments and tests), students verify their ability to reliably perform these outcomes before graduating.
- Provide hospitality service in a professional manner in order to increase customer satisfaction.
- Identify and describe the various sectors of the Canadian tourism industry.
- Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
- Assist in the marketing and sales of small and medium-sized hospitality operations.
- Identify and comply with health and safety regulations, legislation, and procedures related to the hospitality industry.
- Plan and implement personal and professional development strategies related to the hospitality industry.
- Use current technologies, systems, and computer applications to support the daily functions of a hospitality operation.
- Perform as an entry-level accommodation operations team member in both front and back-of-the-house positions.
- Perform as an entry-level food and beverage team member in both front and back-of-the-house positions.
Career Opportunities
Career Outlook
- Guest Service Representatives
- Room Attendant
- Food and Beverage Service
Student Testimonials
English Language Requirements
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