Certificate IV in Business
The course will prepare you with a range of business skills necessary to be successful in a number of business environments.
Become indispensable around the office with the nationally recognised BSB40215 Certificate IV in Business.
Throughout this course, you'll learn how to conduct market research and support the marketing activities of a business.
You'll also polish up your presentation skills and develop valuable human resources experience to help turn you into a business all-rounder. This course also includes important knowledge on delivering exceptional customer service.
The BSB40215 Certificate IV in Business is perfect for those who are looking for a recognised business qualification and want to get their foot in the door of a corporate career.
Potential career outcomes
- Customer Service Advisor
- Team Leader
The Course Material provided by Open Colleges Pty Ltd is based on the legislative framework provided and maintained by the Australian Government. Any reference to legislation, Australian Standards, Codes of Practice and guidelines for the industry will be based on the use of the appropriate Australian legislative framework.
- Course number E1129IN
- Qualification name BSB40215 Certificate IV in Business
- Course duration Maximum 24 months
- Delivery Method Online
- Recognition Nationally Recognised
- Assessments Case Studies, Portfolio of Evidence, Questions, Written Reports
- Fee for service option awarded by Open Colleges (Provider number: 90796)
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
BSBMKG413 Promote products and services
BSBRES401 Analyse and present research information
BSBWRT401 Write complex documents
BSBCMM401 Make a presentation
BSBADM409 Coordinate business resources
BSBHRM405 Support the recruitment, selection and induction of staff
BSBLDR404 Lead a diverse workforce
BSBWHS401 Implement and monitor WHS policies, procedures, and programs to meet legislative requirements
BSBFIA301 Maintain financial records
BSBCUS401 Coordinate implementation of customer service
You will need to be at least 18 years old
This course requires learners to read online learner modules, undertake a range of task-driven assessments and engage in online discussions. Consequently, learners need to have an effective command of written and spoken English. As a guide we recommend that learners currently or have previously:
- Been employed in a workplace for at least one year, where they predominantly use the English language in verbal and written communications and/or;
- Have successfully completed one year of study taught predominately in English language and/ or;
- Have achieved an International English Language Testing System (IELTS) examination score of 5.5 during the past three years and/or;
- Have achieved an overall pass score on our free Open Colleges Language, Literacy and Numeracy tool available on our website for a Certificate IV.
You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:
- Microsoft Office 2010 or equivalent
- Broadband internet connection
- 2GB of RAM
- CD-ROM or DVD drive
- Adobe Reader XI or equivalent
- Adobe Flash Player 10 or higher.
- Access to printer and associated software
- Access to scanner and associated software
- Digital imaging software
- File compression software.
- Microsoft Windows 7 or higher (Windows 8 recommended)
- 1 Ghz or faster processor (2GHz recommended)
Mac OS users:
- Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
- 1 Ghz or faster processor (2GHz recommended)
You will need access to:
- A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smartphones include this technology.
- Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
To successfully complete this course, you will require basic computing skills. This includes:
- Creating, saving and editing Microsoft Office documents
- Accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents to websites
- Participating in online discussions
- Connecting digital cameras and downloading and storing images and audio files
- Connecting digital video devices and downloading and storing videos
- Compressing image files.
You will be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.
A minimum of two participants is required for the video assessments.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study this course. This tool can also help you determine your learning level and help you plan your future studies.
Start learning for less. Our payment options could help you make considerable savings on the cost of this course.
Enrolment and Fees
Pay As You Learn (PAYL)
You’re completely in control – of both your learning and your finances.
- There are no lock-in contracts, you simply pay when you want to learn.
- You’ll pay for your learning by purchasing monthly subscription periods.
- During your subscription period, you will be allowed to study as much (or as little) as you like.
- After each subscription period, you can choose to pause your studies or stop them completely – or you can continue with your subscription of the course.
This school offers programs in:
Last updated February 15, 2018