Business Process Design for Strategic Management Online Short Course


Read more about this program on the school's website

Program Description


Implement improvement strategies in your everyday work.

Based on the highly-rated course at the MIT Sloan School of Management, this Business Process Design for Strategic Management online short course gives you the opportunity to engage with a portion of the course content through a highly collaborative and supportive online environment.

Gain access to the knowledge of industry thought leaders, such as Nelson Repenning and Donald Kieffer, who integrated years of industry practice and academic investigation to create their business process improvement framework - Dynamic Work Design. The program gives you the tools to identify issues within your organization and develop a structured problem-solving document to tackle them. You’ll learn to implement sustainable improvement strategies in your business, as you develop an understanding of the core principles of business process design.

On completion of this course, you’ll walk away with:

  • An understanding of the principles that drive organizational improvement, and the ability to apply them in your company.
  • The insight to discover opportunities for improvement across all areas of your organization.
  • The tools to empower your team by leveraging the relationship between smart work design and employee engagement.

Course structure

The MIT Sloan School of Management is collaborating with GetSmarter, a brand of 2U, Inc., to create a new class of learning experience — one that is immersive, collaborative, and accessible. Take advantage of the part-time learning model (5-7 hours per week) and the support of a Head Learning Facilitator on the Online Learning Campus, as you earn a certificate of completion from MIT Sloan.

This six-week online short course will expose you to the principles and development of Dynamic Work Design. The program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your role as a leader within a particular area of improvement.

Modules are released weekly, allowing a flexible but structured approach to learning.

Topics covered in the program include:

  • An Introduction to Work Design
  • The Four Principles of Dynamic Work Design
  • The Problem Statement
  • Structured Problem Solving
  • Designing Work for People
  • Visual Management

Who would benefit?

This course is designed to empower leaders and managers with the skills they need to refine business processes through an integrated improvement methodology. No matter what position you hold, if you’re looking to adopt and lead the principles of improvement for the benefit of your organization, this course is relevant to you.

How to register

There are no formal prerequisites to join this program. The online short course is available to work professionals, regardless of location, academic study, or work experience. While there are no acceptance criteria or registration fee, you’ll need a current email account and access to a computer and the internet, as well as a PDF Reader. You may need to view Microsoft PowerPoint presentations and read and create documents in Microsoft Word or Excel.

Register now!


Visit the course page to find out more about upcoming session dates, program price, and more:

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If you have any other queries, please contact:

+1 617 997 4979

Book an appointment with your Course Consultant

Last updated Apr 2020

About the School

The MIT Sloan School of Management emphasizes innovative research that enhances management practice. Its focus on action learning means that students are able to apply concepts learned in the classroo ... Read More

The MIT Sloan School of Management emphasizes innovative research that enhances management practice. Its focus on action learning means that students are able to apply concepts learned in the classroom to real-world business settings. Read less
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