Retail Banking Training...
...by GBRW Learning is a suite of retail banking training courses for commercial banks, especially in high-growth and emerging markets.
About GBRW Retail Banking
Building a competitive and profitable retail banking business is a key objective for most banks. From developing customer segmentation models, through product development and operations, to distribution channel strategies and digital banking best practice, GBRW Learning’s Retail Banking training programme covers the key components of building and implementing the strategy for a successful consumer banking business.
There are currently two courses in the programme: a three-day overall Building a Competitive Retail Banking Business course that will help bankers enhance their understanding of all the key elements of a retail banking business; and a more focused two-day course on Digital Retail Banking, addressing the particular challenges of this fast-moving revolution in digital distribution channels. Both courses are facilitated by David Cavell, an experienced trainer with an enviable career history in one of the UK’s leading retail banks.
BUILDING A COMPETITIVE RETAIL BANKING BUSINESS
"Happiness: a good bank account, a good cook, and a good digestion." (Jean-Jacques Rousseau)
US$ 11,500.00 per three-day course
Equivalent to average price per participant of only US$ 575 when delivered to a full class of 20
This comprehensive workshop takes delegates through all the main components of a successful retail banking business, from customer segmentation models, through product development and operations, to distribution channel strategies. It also examines the opportunities and threats of new technologies, such as mobile banking, and how to exploit them effectively. The workshop offers practical approaches ready for immediate and profitable application ‘back at the office’. Sessions will use a wide range of case studies and examples from across global and regional markets.
Strategic Management for Banks - Part 1: Formulating the Strategy
This course provides a rigorous methodology for the formulation and articulation of a bank’s strategy. It is Part 1 of GBRW Learning's three-part programme for bankers wanting to improve their strategic management skills. It can be taken as a stand-alone course, or can be usefully followed up with the two other parts of this training suite - ‘Implementing the Strategy’ and ‘Monitoring Strategic Performance’. The course covers all the main steps in the formulation of strategy and demonstrates the tools and analytical techniques that can be used to build a strategy for the future based on a sound understanding of the bank’s capabilities and of the macro and market environment within which it operates. Developing strategy requires a combination of sound analysis with creative thinking. The course encourages participants to ensure that the strategy that they develop is evidence-based, while at the same time allowing them to think “outside the box” in conceiving market-beating and innovative approaches. It also suggests ways in which strategy can be described and communicated in a compelling manner, to win the commitment of senior management and the support of staff.
WHO SHOULD ATTEND?
The course may be of particular interest to those working in strategy, business planning, finance or marketing functions within a commercial bank. But we believe that “strategy is everyone’s business” so the course will be equally relevant for senior leaders, heads of business units and any members of a bank’s staff who are interested or involved in the formulation or execution of strategy. It will be useful for those in supervisory or executive roles, or in functional divisions or departments such as Retail, SME or Corporate Banking, Finance, Human Resources, Risk Management, IT, Operations or others. If you are asking yourself any of the following questions, then it is definitely for you:
- What should a strategic plan cover, and what are the main steps in formulating it?
- Are there tools, techniques, and templates that will help me to formulate strategy professionally?
- What can I learn from the strategies and experiences of other banks around the world?
- How can I build a strategy that is realistic, but that will differentiate the bank from its competitors?
- How should I communicate and present the strategy, to guarantee buy-in across the organization?
Participants in the course will come away with:
- Confidence in their understanding of the steps required to formulate a coherent bank strategic plan
- Practice in the use of varied tools and techniques for situational analysis, market understanding and developing strategic options
- Knowledge of the typical generic strategies deployed by banks around the world, and their relative merits and disadvantages
- Ability to align strategy with the capabilities and resources of the organization, taking advantage of opportunities in the market
- Ability to present strategic plans to senior management and all staff in a compelling and consistent manner.
- This is a three-day course totaling 21 hours of delivery time.
- It consists of six tutorial modules approximately 2 hours each (i.e. a total of 12 hours of instruction).
- A further nine hours of the schedule is dedicated to intensive group work and exercises, underpinned by case studies, all facilitated by the instructor.
- All hand-outs and instruction will be in English; participants should have a good working knowledge of English.
- The course is customized to the specific needs of the client, to ensure maximum relevance and benefit.
- Ideally, delegates should have at least three years experience working in a bank either in a general management or leadership role, or employed in a strategy or planning role. Basic familiarity with key concepts of strategy would be helpful.
- Because the course involves participative group work on case studies, and considerable interactivity during tutorials, the number of participants is limited to no more than 20.
This school offers programs in:
Last updated February 17, 2018