Online Course in Public Relations (PR)

Best Online Courses in Public Relations (PR) 2017

Public Relations (PR)
Online Course in Public Relations (PR)
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Personal Branding Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. [+]

Top Online Courses in Public Relations (PR). Manage Your Personal Brand To Help You Achieve Your Goals In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success. Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it. At the end of this Personal Branding Online Short Course, you should be able to: Define your image. Control your image. Understand how to sharpen your brand. Use social media appropriately. Manage your brand in a crisis. Develop a professional appearance. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One: Getting Started By the end of this course, you will be able to: Define your image. Control your image. Understand how to sharpen your brand. Use social media appropriately. Manage your brand in a crisis. Develop a professional appearance. Module Two: Defining Yourself (I) Lesson One: If you Don't, they will Lesson Two: Brand Mantra Lesson Three: Be Real Lesson Four: SWOT Analysis Lesson Five: Case Study Module Three: Defining Yourself (II) Lesson One: Pillars Lesson Two: Passions Lesson Three: Define Your Strengths Lesson Four: The Three C's Lesson Five: Case Study Module Four: Controlling and Developing Your Image Lesson One: Clear and Defined Lesson Two: Consistent Image Lesson Three: It Takes a Commitment Lesson Four: Live it Every Day Lesson Five: Case Study Module Five: Personal and Professional Influences Lesson One: Corporate and Personal Integration Lesson Two: They Will Influence Each Other Lesson Three: Be a Professional Lesson Four: Build Rapport Lesson Five: Case Study Module Six: Sharpening Your Brand Lesson One: Blogging Lesson Two: Authenticity is Key Lesson Three: Transparency Lesson Four: Networking Lesson Five: Case Study Module Seven: Appearance Matters Lesson One: First Impressions Lesson Two: Rise Out of the Crowd Lesson Three: True Reflection Lesson Four: Dress for Success Lesson Five: Case Study Module Eight: Social Media (I) Lesson One: Needs constant Monitoring Lesson Two: Security Lesson Three: Have an Objective Lesson Four: Promote Lesson Five: Case Study Module Nine: Social Media Part (II) Lesson One: It's a Tool Lesson Two: Content is King Lesson Three: Have a Gimmick Lesson Four: Don't Ignore any Mentions Lesson Five: Case Study Module Ten: Brand Management During a Crisis Lesson One: Caught in a Bad Spot Lesson Two: Never Burn a Bridge Lesson Three: Information Lesson Four: Monitor and Respond Lesson Five: Case Study Module Eleven: Branding Personality Traits Lesson One: Identify Your Unique Values Lesson Two: Be Bold Lesson Three: Think Outside the Box Lesson Four: Fail. Learn. Repeat Lesson Five: Case Study Module Twelve : Wrapping Up Words from the Wise Tim Ferriss: Personal branding is about managing your name — even if you don’t own a business — in a world of misinformation, disinformation, and semi-permanent Google records. Going on a date? Chances are that your “blind” date has Googled your name. Going to a job interview? Ditto. Sir Richard Branson: Branding demands commitment; commitment to continual re-invention; striking chords with people to stir their emotions; and commitment to imagination. It is easy to be cynical about such things, much harder to be successful. Tom Peters: All of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You. Theodore Roosevelt: Believe you can and you’re halfway there. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Media and Public Relations Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. [+]

Learn the Skills to Master Media & Public Relations In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This course is designed to give you practical teaching and hands-on tools that will get you networking once you complete this course. By the end of this course, you will be able to: Network for success Manage "Meet and Greet" opportunities Dress for success Write effectively Set goals Manage media relations Plan issue and crisis communication Use social media Deliver effective employee communication Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Networking for Success (Part 1) Creating an effective introduction Making a great first impression Module Three - Networking for Success (Part 2) Minimising nervousness Using business cards effectively Remembering names Module Four - The Meet and Greet The three-step process The four levels of conversation Module Five - Dressing for Success The meaning of colours Interpreting common dress codes Deciding what to wear Module Six - Writing Busniess letters Writing proposals Reports Executive summaries Module Seven - Setting Goals Understanding goals SMART goals Helping others with goal setting Module Eight - Media Relations Television Print Web presence, blogs and the internet Module Nine - Issues and Crisis Communication Planning Gauging the impending crisis level Providing feedback and insights How information will be distributed Tracking the overall effect Module Ten - Social Media (The PR Toolkit) Blogs Wikis Podcasts Social bookmarks RSS feeds Module Eleven - Employee Communications Verbal communication Non-verbal communication skills (Body language) Email etiquette Negotiation skills Making an impact Module Twelve - Wrapping Up Words from the Wise BOB BURG - The successful networkers I know, the ones receiving tons of referrals and feeling truly happy about themselves, continually put the other person's needs ahead of their own. JOHAN ARNDT - Informal conversation is probably the oldest mechanism by which opinions on products and brands are developed, expressed and spread. ALDOUS HUXLEY - Experience is not what happens to a man; it is what a man does with what happens to him. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Customer Service Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. [+]

Top Online Courses in Public Relations (PR). Techniques to Ensure 100% Customer Satisfaction Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. The Customer Service course will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business. By the end of this Customer Service Online Short Course, you will be able to: What Customer Service is How your attitude affects customers. How to identify and address the needs of your customers. How using excellent customer service can generate return business. How to build good will. How to provide customer service over the phone. How online tools can aid customer service. How to deal with difficult customers. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Section One: Getting Started Objectives Section Two: Who & What We Do Customers Internal Customers External Customers Customer Service? Section Three: Attitude is a little thing Appearance Smile It’s Infectious Stay Awake Being Positive Section Four: Customer Needs See things from a client's perspective Thinking Outside the Box Meeting Their Needs Going the Extra Mile Section Five: Get Them to Come Back Following Up Dealing with Complaints Turn it Back in your Direction Section Six: Face to Face Customer Service All from the comfort of your desk Using Body Language Section Seven: Telephone Customer Service The Advantages and Disadvantages Telephone Etiquette Tips and Tricks for Providing Customer Service over the Phone Section Eight: Electronic Customer Service The Advantages and Disadvantages Netiquette Email Etiquette: The Do’s and Don’ts of Email Tips and Tricks Electronic Ping Pong Section Nine: Rescuing Difficult Customers Defuse Anger Common Ground Know Your Limits Know Your Limits Emotions Section Ten: Escalation Abusive Customers Sticks & Stones Physical Threats Section Eleven: Impress Customers Every Time Ten Tips to Impress Your Customer Section Twelve: It’s a Wrap Food for Thought Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Advanced Communication Strategies Online Bundle

Courses for Success
Online Part time Open Enrollment USA USA Online

The Ultimate Advanced Communication Strategies Training Bundle contains 3 key courses that will equip you with the tools, skills and confidence to communicate effectively. [+]

Advanced Communication Skills For Professionals The Ultimate Advanced Communication Strategies Training Bundle contains 3 key courses that will equip you with the tools, skills and confidence to communicate effectively. Great communication skills are at the core of any successful professionals skill set. Investing time and effort into training and nurturing your communication skills will not only help you become more assertive and confident but allow you to communicate your ideas and concerns more effectively, reducing the chance for misunderstandings while improving the way you are perceived by your colleagues. Starting off with the Assertiveness and Self-Confidence course you will gain an understanding of what assertiveness and self-confidence means and learn how to develop those feelings in your day-to-day life. Next the Delivering Constructive Criticism course will teach you valuable knowledge and skills related to delivering constructive criticism including how and what feedback to give when a colleague or employee commits an action that requires feedback or criticism. Emotional Intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behaviour. Together these courses will equip you with an advanced communication skill set applicable to any challenge you face in your professional career. This is an incredible opportunity to invest in yourself and your future, get started with Courses For Success today! Course Fast Facts: Courses are easy to follow and understand Only 2 to 6 hours of study is required per course Unlimited lifetime access to course materials Study as many courses as you want Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time How to study online course? Upon enrolment an automated email will be sent, advising you of our enrolment process (please check your junk email inbox if not received as this is an automated email), in order for you to access your online material, which is Available 24/7 on any computer or smart mobile device. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Receive Lifetime Access to Course Materials, so you can review at any time. The Ultimate Advanced Communication Strategies Training Bundle, 3 Courses consists of the following courses: Course 1 - Certificate In Assertiveness and Self-Confidence Online Course How To Be A High Achiever and Succeed in Life! What does self-confidence mean to you? What is Assertiveness? What is Self-Confidence? The Four styles Obstacles to our goals Types of negative thinking Personal Application Communication skills Listening and hearing; they aren't the same thing Asking questions Body language The importance of goal setting Identifying your worth Creating positive self-talk Identifying and addressing strengths and weaknesses The importance of appearance The role of body language First impressions count It's how you say it Sounding confident Using "I" messages Powerful presentations What to do when you're on the spot Using STAR to make your case Building rapport Expressing disagreement Coming to consensus Coping techniques Dealing with difficult behaviour Course 2 - Certificate In Delivering Constructive Criticism Online Course How to Manage Criticism to Benefit Your Organization When should feedback occur Repeated events or behavior Breaches in Company policy When informal feedback has not worked Immediately after the occurrence Preparing and planning Choosing a time and place Check the ego at the door Criticize in private, praise in public It has to be face to face Create a safe atmosphere During the session The feedback sandwich Monitor body language Check for understanding Practice active listening Setting goals Diffusing anger or negative emotions What not to do Attacking or blaming Not giving them a chance to speak Talking down Becoming emotional After the session Course 3 - Certificate In Emotional Intelligence Online Course What is Emotional Intelligence? How to accurately perceive emotions Use emotions to facilitate thinking Skills in Emotional Intelligence Verbal Communication Skills Communicating with flexibility and authenticity Non-Verbal Communication Skills Social Management and Responsibility Benefits of emotional intelligence Articulate your emotions using language Tools to Regulate your Emotions Self-management and self-awareness Gaining Control Business Practices Understand emotions and how to manage them in the workplace The balance between optimism and pessimism Making an Impact Creating a powerful first impression Being zealous without being offensive Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

The Ultimate Sales and Marketing Training Bundle, 11 Courses

Courses for Success
Online Part time Open Enrollment USA USA Online

Great Sales and Marketing Skills are essential to anyone looking to work in or run a modern business. This comprehensive online bundle includes courses covering sales fundamentals, presentation skills, proposal writing, media and public relations and many more! [+]

Top Online Courses in Public Relations (PR). EXCLUSIVE ONLY AT KEYSTONE ACADEMY! Learn Powerful Sales and Marketing Skills to Achieve Sales Objectives Great Sales and Marketing Skills are essential to anyone looking to work in or run a modern business. This comprehensive online bundle includes courses covering sales fundamentals, presentation skills, proposal writing, media and public relations and many more! Great sales and marketing skills are essential to any modern professional, this course bundle features some of our best courses focused on this crucial area. Starting with Sales Fundamentals you can build a strong foundation of sales knowledge including making pitches, setting goals and understanding sales jargon and tricks. For anyone looking to further excel in sales, Overcoming Sales Objections is an essential skill, this course will teach you to meet any challenge the customer throws your way in a concise and professional manner, combined with the Call Center Training Course you will be well equipped to succeed in any sales environment either over the phone or face to face. Body Language Basics will also reinforce your ability to understand how the customer is feeling and teach you to create a relaxed friendly environment during sales discussion using proper body language. These sales skills also perfectly suit to anyone looking to work in marketing where Marketing Basics, Internet Marketing Fundamentals and Media & Public Relations will further enhance your success by covering three big approaches to marketing that allow your workplace or own business to succeed. This is an incredible opportunity to invest in yourself and your future, Increase Sales and Achieve Your Sales Objectives with Courses For Success Today! Course Fast Facts: All courses are easy to follow and understand Only 6 to 8 hours of study is required per course Unlimited lifetime access Study as many courses as you want Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificates (IAOTS Accredited) How to study online course? Upon enrolment an automated email will be sent, advising you of our enrolment process (please check your junk email inbox if not received as this is an automated email), in order for you to access your online material, which is Available 24/7 on any computer or smart mobile device. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Receive Lifetime Access to Course Materials, so you can review at any time. The Sales and Marketing Course Bundle consists of 11 courses, below is a summary of each course: Course 1 - Certificate In Body Language Basics Online Course Understanding Body Language is a Great Advantage Communicating with body language The power of body language Reading body language Head position Translating gestures into words Open vs Closed body language Body language mistakes Poor posture Invading personal space Quick movements Fidgeting Gender differences Female Body Language Male Body Language Nonverbal communication The signals you send to others What your posture says Facial expressions Body language in business Cultural differences Lying and body language Forced smiles Changes in posture Improve your body language The power of confidence Practice in a mirror Be aware of your movements Matching your words to your movement Actions will trump words Involuntary movements Course 2 - Certificate In Call Centre Training Online Course Lift Your Confidence & Your Sales Numbers To New Heights Defining buying motives Establishing a call strategy Prospecting Qualifying Controlling the call Difficult customers Reporting Phone etiquette Building rapport Speaking clearly - tone of voice Effective listening Tools Self - Assessments Utilizing sales scripts Making the script your own The sales dashboard Speaking like a star Types of questions Open questions Closed questions Ignorant redirection Positive redirection Negative redirection Multiple choice redirection Benchmarking Benchmark metrics Goal setting The importance of goals SMART goals Key steps Closing The art of telephone persuasion Telephone selling techniques Course 3 - Certificate In Creating a Great Webinar Online Course Deliver Value & Create Lasting Impressions on Your Audience What can a webinar do? Marketing to Prospective Customers Training or Teaching Demonstrations and Presentations Information Sharing Successful webinar criteria Knowing Your Target Audience Find the right format Tailor It to Your Audience The Live Webinar Two Person Team Marketing and social media Leading up to your webinar Practice and Rehearse Reminder Emails Drive up registration The Registration Page Blog Posts and White Papers Offer An Exclusive Deal Email Marketing Presentation tips Sharing Your Desktop Strong Visuals Interacting with your audience Polling and Surveys Q&A Sessions Mistakes to avoid Ignoring Your Audience Audience Not Participating Timing Post event Contact No Shows Follow Up Emails Make It Easy to Share Course 4 - Certificate In Internet Marketing Fundamentals Online Course Gain the Skills required to Market Your Business Online SWOT analysis in marketing Marketing research Consume all media Real time marketing Engagement builds followers Dynamic Content Product development and improvement Brand management Consistent through all media Needs to be actively managed Social media A personal touch Content is King Constant monitoring SEO basics SEO Optimisation Analytics Website characteristics Capturing leads Lead management and generation Quality vs Quantity Campaign characteristics Capture repeat customers Monitor and tweak Course 5 - Certificate In Marketing Basics Online Course Get a Better Understanding of Marketing and Grow Your Business What is marketing? Understanding customer needs Defining your product or service Common marketing types Direct marketing Active marketing Incoming marketing Outgoing marketing The marketing mix B2B marketing B2C marketing Promotional marketing Communicating the right way Sell value, not the price Fun and entertaining is powerful Answers questions honestly Customer communications Give your customers a voice Marketing goals Brand switching The marketing funnel Not taking social media seriously Cross cultural and international translations Marketing mistakes Course 6 - Certificate In Media and Public Relations Online Course Learn the Skills to Master Media & Public Relations Networking for success Creating an effective introduction Making a great first impression Minimising nervousness The four levels of conversation Remembering names The meet and greet The three-step process Dressing for success The meaning of colours Interpreting common dress codes Writing Business letters Writing proposals Executive summaries Setting goals Understanding goals SMART goals Helping others with goal setting Media relations Web presence, blogs and the internet Issues and crisis communication planning Gauging the impending crisis level Tracking the overall effect How information will be distributed Social media (the PR toolkit) Employee communications Non-verbal communication skills (Body language) Course 7 - Certificate In Overcoming Sales Objections Online Course Understand Objections and How To Handle Them Three main factors Skepticism Misunderstanding Stalling Seeing objections as opportunities Translating the objection to a question Translating the objection to a reason to buy Getting to the bottom Finding a point of agreement Outlining features and benefits Identifying your unique selling position Agreeing with the objection to make the sale Render it unobjectionable Have the client answer their own objection Deflating objections Bring up common objections first The inner workings of objections Unvoiced objections How to dig up the "Real Reason" Bringing their objections to light The five steps Dos and don'ts Sealing the deal Understanding when it's time to close Powerful closing techniques The power of reassurance Course 8 - Certificate In Presentation Skills Online Course Create and Deliver Compelling Presentations Creating the program Performing a needs analysis Writing the basic outline Researching, writing and editing Choosing your delivery methods Basic & advanced delivery methods Verbal Communication skills Listening and hearing, they aren't the same thing Non-verbal Communication skills Body language Overcoming nervousness Preparing mentally Physical relaxation techniques Appearing confident in front of the crowd Creating fantastic flip charts Creating compelling powerpoint presentations Wow em with the whiteboard Traditional and electronic whiteboards Using colors appropriately Vibrant videos and amazing audio Pumping it up a notch Make them laugh a little Encouraging discussion Dealing with questions Course 9 - Certificate In Proposal Writing Online Course Learn how to Structure, Write and Finish a Proposal Understanding proposals Requests for Proposals Beginning the proposal writing process A Winning Proposal The Proposal-writing Process What does the customer want? What does your company want? Initial data gathering What does the customer want? What does your company want? Preparing an outline Finding facts The Basic Outline Writing skills Writing the proposal Creating and Sequencing your Table of Contents Organising your information Identifying Resources Write faster – effective writing The Appearance – Printing and Publishing Proofreading Review/Peer Review Checking for readability Proofreading and editing Adding the final touches Course 10 - Certificate In Sales Fundamentals Online Course Learn Key Skills to Achieve Sales Targets Understanding the talk More Common Sales Approaches Glossary of Common Terms Identifying the Right Person to Contact Research and Planning Using the Referral Opening Getting prepared to make the call Creative openings Making your pitch Outlining Your Unique Selling Position Handling objections Common Types of Objections Sealing the deal Following up Setting goals Managing your data Using a prospect board The Importance of Sales Goals Setting SMART Goals Customer Service Issues Choosing a System That Works for You The Layout of a Prospect Board Course 11 - Certificate In Trade Show Staff Training Online Course Preparation is the Key to a Successful Trade Show Prepare for physical issues Developing a great elevator speech Setting up a schedule Connect with attendees Create a booth manual / checklist Match your brand Be specific with your message Booth characteristics and set-up Highlighting your product Do something memorable During the show Qualifying visitors Review information and rank your leads Having a welcoming environment The do's and don'ts of business cards Start with an open-ended question Engage with qualifying questions Engaging the right people The rules of engagement After the show Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Public Speaking Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. [+]

Deliver Powerful Speeches and Outstanding Presentations According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this course you will become more confident and relaxed in front of an audience which will translate into a successful speaking event. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking course will give you some basic public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power. By the end of this Public Speaking Online Short Course, you will be able to: Identify the different types of public speaking opportunities Identify your message Write a speech Use humor effectively Deal with criticism Overcome nervousness Deliver a speech Handle questions change the pace based on the audience’s reactions. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Section One: Getting Started Objectives Section Two: Different Types of Speech Different Public Speaking Opportunities Time, the Defining Factor Section Three: What’s the Message Needs Analysis Profile Your Audience Identifying Key Questions and Concerns Section Four: Speak Like a STAR Using STAR S = Situation T = Task A = Action R = Result Section Five: Verbal Communication Skills Ten Ways to Listen Better Today Asking Questions Paraverbal communication Section Six: Non-Verbal Communication Your Body speaks its own Language The Signals You Send The Power of Tone Section Seven: Nervousness Preparing Mentally using Visualisation Breathing A Few Extra Tips Section Eight: Make them Laugh Humour is good, but it's not stand up What Makes a Joke Section Nine: Preparing to Speak Organising what you’re going to Say Why Write a Speech? Face the Critic Section Ten: Delivering Your Speech Don’t Underestimate the Delivery Seat of your pants Section Eleven: Questions and Tips Q&A Sessions Some Killer Moves Section Twelve: Wrapping Up Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Interpersonal Skills Online Short Course

Courses for Success
Online Part time Open Enrollment USA USA Online

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. [+]

Top Online Courses in Public Relations (PR). Learn Powerful Communication Skills! We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation. By the end of this Interpersonal Skills Online Short Course, you will be able to: Understand the difference between hearing and listening Know some ways to improve the verbal skills of asking questions and communicating with power Understand what non-verbal communication is and how it can enhance interpersonal relationships Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people Understand how the use of facts and emotions can help bring people to your side Identify ways of sharing one's opinions constructively Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction. Units of Study Module One - Getting Started Module Two - Verbal Communication Skills Listening and hearing: they aren't the same thing Asking questions Communicating with power Module Three - Non-Verbal Communication Skills Body language The signals you sent to others It's not what you say, it's how you say it Module Four - Making Small Talk and Moving Beyond Starting a conversation The four levels of conversation Module Five - Moving the Conversation Along Asking for examples Using repetition Using summary questions Asking for clarity and completeness Module Six - Remembering Names Creating a powerful introduction Using Mnemonics Uh-oh... I've forgotten your name Module Seven - Influencing Skills Seeing the other side Building a bridge Giving in without giving up Module Eight - Bringing People to Your Side A dash of emotion Plenty of facts Bringing it all together Module Nine - Sharing your Opinion Using I-messages Disagreeing constructively Building consensus Module Ten - Negotiation Basics Preparation Opening Bargaining Closing Module Eleven - Making an Impact Creating a powerful first impression Assessing a situation Being zealous without being offensive Module Twelve - Wrapping Up Words from the Wise YOGI BERRA - In theory there is no difference between theory and practice. In practice there is. DWIGHT EISENHOWER - Plans are nothing; planning is everything. JONAS SALK - The reward for work well done is the opportunity to do more. Requirements Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari) MAC/iOS OSX/iOS 6 or later Modern and up to date Browser (Firefox, Chrome, Safari) All systems Internet bandwidth of 1Mb or faster Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari) Students will also need access the following applications: Adobe Acrobat Reader [-]

Course in Public Relations

International Career Institute
Online Full time Part time Open Enrollment United Kingdom London

A successful career in the challenging field of public relations is highly possible with ICI’s public relations course. After all, our course is developed by individuals who have mastered public relations. [+]

A successful career in the challenging field of public relations is highly possible with ICI’s public relations course. After all, our course is developed by individuals who have mastered public relations. Learn what they have gathered from years of experience in successfully shaping and evaluating public reactions as well as facts and behaviour for various organisations and individuals. Course Outline Introduction to Public Relations The Functions of Public Relations Specialist Career and Skills Development Freelancing/Starting Your Own Public Relations Agency Finding Clients Career Prospects Media-related careers can always stir interest in many assertive individuals. If you believe you have what it takes to enter the world of public relations, let ICI help you in honing your skills to make your dream a reality. Your certificate or diploma in public relations can open doors for you to become: Publicist Communications consultant Marketing analyst Product manager Public relations consultant Public relations officer Journalist Start working for PR companies, corporations, celebrities, brands, non-profit organisations, government, and other groups or industries that depend on public relations. [-]